Cosmetics Counter Lead — Elevate Brand & Customer Experience

The Estée Lauder Companies; Macclesfield; On-site; GBP 22,000 - 32,000; Full time

Job summary

Estée Lauder Companies, a leading beauty brand, seeks a Counter Lead to drive sales turnover and market share by keeping a consumer-focused approach. You will reflect a professional brand image, maximise sales through exceptional service and maintain retail standards while contributing to local marketing initiatives.

The role requires strong communication, organisation, and prioritisation skills with a proactive attitude toward self-development and industry knowledge.

Qualifications

• Experience in a fast-paced retail and/or consumer facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.
• Effective communication, organisation and prioritisation skills.

Responsibilities

• Reflect a credible and professional Brand image to all internal and external consumers at all times.
• Maximise sales through selling, providing excellent service and retail standards.
• Deliver the Brand Strategy, ensuring the delivery of an effective local plan.
• Plan and implement local marketing & events initiatives, aligned to Retailer activity.
• Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels.

Skills

Retail experience

Brand ambassador

Customer service

Communication skills

Job description

Estée Lauder Companies, a leading beauty brand, seeks a Counter Lead to drive sales turnover and market share by keeping a consumer-focused approach. You will reflect a professional brand image, maximise sales through exceptional service and maintain retail standards while contributing to local marketing initiatives.

The role requires strong communication, organisation, and prioritisation skills with a proactive attitude toward self-development and industry knowledge.