Beauty Advisor: Client Experience & Store Ops

LVMH; Oxford; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

SEPHORA University

Competitive pay

Employee discount

Birthday day off

Generous holiday allowance

Perks & wellbeing platform

Job summary

SEPHORA UK in Oxford is seeking a Beauty Advisor to enhance the customer experience through personalised advice, product knowledge and warm, inclusive service. You’ll contribute to daily store operations, stock management, and immersive retail experiences that SEPHORA is known for.

The role involves educating customers on beauty routines, keeping up with trends, and supporting store openings or new stock setups when applicable.

Qualifications

• Experience in retail, customer service or store operations (cash & stock).
• Strong passion for makeup, skincare and fragrance with product knowledge and application technique experience.
• Warm interpersonal skills and the ability to build meaningful client connections; excellent organisation and attention to detail.

Responsibilities

• Educate customers on makeup and skincare techniques and product benefits.
• Stay up to date with beauty trends and Sephora’s full product assortment.
• Provide expert product guidance across makeup, skincare and fragrance.
• Drive sales by proactively engaging customers and promoting Sephora services and loyalty program.
• Process transactions accurately and maintain a tidy cash area; assist with stock deliveries and inventory.

Skills

Retail experience

Customer service

Store operations

Beauty knowledge

Makeup application techniques

Stock management

Interpersonal skills

Organisational skills

Multitasking

Availability for evenings/weekends/hol

Job description

SEPHORA UK in Oxford is seeking a Beauty Advisor to enhance the customer experience through personalised advice, product knowledge and warm, inclusive service. You’ll contribute to daily store operations, stock management, and immersive retail experiences that SEPHORA is known for.

The role involves educating customers on beauty routines, keeping up with trends, and supporting store openings or new stock setups when applicable.