Client Experience Advisor — In-Store Beauty Ambassador

Sephora; Glasgow; Hybride; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

SEPHORA University

Location allowances (shoes, lunch)

Competitive pay with salary reviews

Performance-based commission

Employee discount

Birthday day off

Wellbeing perks platform

Holiday allowance

Career growth opportunities

Résumé du poste

SEPHORA UK is hiring a Client Experience Advisor to create memorable store experiences and build lasting connections with customers. You’ll handle transactions, stock replenishment, and maintain stunning visual displays while delivering exceptional service.

You’ll thrive in a fast-paced environment, engage with diverse customers, and support store events and promotions. This is a front-line role offering training, growth opportunities, and a welcoming team in a dynamic beauty retailer.

Qualifications

• You may come from retail, hospitality, leisure, travel, customer service, healthcare, entertainment, or another people-focused industry.

Responsabilités

• Creating memorable customer experiences through genuine conversations and personalised service.
• Building strong relationships that encourage customer loyalty and repeat visits.
• Supporting store performance through excellent service and commercial awareness.
• Processing transactions accurately and maintaining efficient front-of-house operations.
• Receiving, organising, and replenishing stock to ensure products are available for customers.
• Maintaining store standards, presentation, and visual displays.
• Supporting store events, activations, and promotions.
• Working collaboratively with colleagues to achieve team goals.
• Contributing to a welcoming, inclusive environment where everyone feels valued.
• Supporting new store opening and operational activities where required.

Connaissances

Customer service

Communication

Relationship-building

Adaptability

Organization

Teamwork

Flexibility

Stock handling

Description du poste

SEPHORA UK is hiring a Client Experience Advisor to create memorable store experiences and build lasting connections with customers. You’ll handle transactions, stock replenishment, and maintain stunning visual displays while delivering exceptional service.

You’ll thrive in a fast-paced environment, engage with diverse customers, and support store events and promotions. This is a front-line role offering training, growth opportunities, and a welcoming team in a dynamic beauty retailer.