Beauty Advisor: Client Experience & Ops

LVMH; West of England; Hybride; GBP 12 000 - 18 000; Plein temps

Avantages offerts par ce poste

SEPHORA University

Employee discount

Birthday day off

Holiday allowance

Wellbeing platform

Commission

Résumé du poste

SEPHORA UK in Bristol is seeking a Beauty Advisor to join our client experience and operations team. You’ll educate customers on application techniques and product benefits, guiding skincare and fragrance choices while delivering a warm, inclusive shopping experience.

You'll collaborate with fellow Beauty Advisors, contribute to stock and store operations, and participate in training. We offer SEPHORA University, an employee discount, birthday day off, and wellness and reward programs as part of

Qualifications

• Experience in retail, customer service or store operations.
• Strong passion for makeup, skincare and fragrance.
• Ability to build meaningful client connections.
• Excellent organisational skills and attention to detail.
• Ability to lift/carry boxes and perform physical tasks.
• Proven track record of delivering exceptional service.
• Target-driven with a desire to exceed expectations.
• Ability to multitask in a fast-paced environment.
• Flexibility to work evenings, weekends and holidays.

Responsabilités

• Educate customers on application techniques, routines and product benefits to build confidence and enhance their experience.
• Stay up to date with beauty trends, new launches and Sephora's full product assortment, including exclusive brands.
• Provide expert, accurate product guidance rooted in strong technical knowledge across makeup, skincare and fragrance.
• Drive sales by proactively connecting with customers, upselling and promoting Sephora services and the loyalty programme.
• Process transactions accurately and maintain a tidy, well-organised cash area at all times.
• Receive, check and organise deliveries, supporting stock counts and maintaining accurate inventory.
• Replenish stock promptly, ensuring product displays are visually appealing and removing expired or damaged items.
• Support visual merchandising updates and promotional displays that inspire customers.
• Collaborate with fellow Beauty Advisors, sharing best practices and participating in team training and meetings.
• Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable).

Connaissances

Retail experience

Customer service

Stock management

Makeup knowledge

Communication skills

Multitasking

Outils

POS system

Description du poste

SEPHORA UK in Bristol is seeking a Beauty Advisor to join our client experience and operations team. You’ll educate customers on application techniques and product benefits, guiding skincare and fragrance choices while delivering a warm, inclusive shopping experience.

You'll collaborate with fellow Beauty Advisors, contribute to stock and store operations, and participate in training. We offer SEPHORA University, an employee discount, birthday day off, and wellness and reward programs as part of