Beauty Experience & Operations Advisor

LVMH; Manchester; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

SEPHORA University

Location allowances

Competitive pay

Commission based on store performance

Employee discount

Paid birthday day off

Perks & wellbeing platform

Generous holiday allowance

More benefits

Job summary

SEPHORA UK in Manchester is seeking a passionate Beauty Advisor to deliver exceptional client experiences. You’ll engage customers with genuine conversations, build lasting relationships, process transactions, replenish stock, and help bring in-store events to life.

You’ll contribute to welcoming store standards, support openings, and collaborate with a team to drive sales while maintaining an inclusive shopping environment.

Qualifications

• Excellent communication and relationship-building skills.
• Confidence engaging with people from all backgrounds.
• A positive attitude and willingness to learn.
• Strong organisation and attention to detail.
• The ability to work effectively in a fast-paced environment.
• A collaborative approach and team-first mindset.
• Flexibility to work evenings, weekends and peak trading periods.
• The ability to comfortably perform physical tasks, including stock handling and replenishment activities.

Responsibilities

• Creating memorable customer experiences through genuine conversations and personalised service.
• Building strong relationships that encourage customer loyalty and repeat visits.
• Supporting store performance through excellent service and commercial awareness.
• Processing transactions accurately and maintaining efficient front-of-house operations.
• Receiving, organising, and replenishing stock to ensure products are available for customers.
• Maintaining store standards, presentation, and visual displays.
• Supporting store events, activations, and promotions.
• Working collaboratively with colleagues to achieve team goals.
• Contributing to a welcoming, inclusive environment where everyone feels valued.
• Supporting new store opening and operational activities where required.

Skills

Excellent communication

Confidence engaging with people

Positive attitude

Strong organisation

Work in fast-paced environment

Collaborative

Flexible evenings and weekends

Stock handling

Job description

SEPHORA UK in Manchester is seeking a passionate Beauty Advisor to deliver exceptional client experiences. You’ll engage customers with genuine conversations, build lasting relationships, process transactions, replenish stock, and help bring in-store events to life.

You’ll contribute to welcoming store standards, support openings, and collaborate with a team to drive sales while maintaining an inclusive shopping environment.