Beauty Advisor - Client Experience & Store Ops

LVMH; Glasgow; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

SEPHORA University

Shoe/lunch allowances

Competitive pay with annual reviews

Performance-based commission

Employee discount

Birthday paid day off

Perks & wellbeing platform access

Generous holiday allowance

Job summary

SEPHORA UK is seeking a Beauty Advisor at Silverburn, Glasgow, to deliver exceptional client experiences and support end-to-end store operations. You’ll engage customers with genuine conversations, maintain high standards, and contribute to promotions and events in a fast-paced retail environment.

The role requires excellent communication, a positive attitude, adaptability, and the ability to work evenings, weekends, and peak periods. Join a diverse team dedicated to beauty and customer joy.

Qualifications

• Excellent communication and relationship-building skills.
• Positive attitude and willingness to learn.
• Strong organisation and attention to detail.
• Ability to work effectively in a fast-paced environment.
• Collaborative approach with a team-first mindset.
• Flexibility to work evenings, weekends and peak trading periods.

Responsibilities

• Creating memorable customer experiences through genuine conversations and personalised service.
• Building strong relationships to encourage customer loyalty and repeat visits.
• Supporting store performance through excellent service and commercial awareness.
• Processing transactions accurately and maintaining front-of-house operations.
• Receiving, organising, and replenishing stock to ensure products are available for customers.
• Maintaining store standards, presentation, and visual displays.
• Supporting store events, activations, and promotions.
• Working collaboratively with colleagues to achieve team goals.
• Contributing to a welcoming, inclusive environment where everyone feels valued.
• Supporting new store opening and operational activities where required.

Skills

Communication

Relationship building

Adaptability

Organisational skills

Team player

Flexibility

Physical tasks

Job description

SEPHORA UK is seeking a Beauty Advisor at Silverburn, Glasgow, to deliver exceptional client experiences and support end-to-end store operations. You’ll engage customers with genuine conversations, maintain high standards, and contribute to promotions and events in a fast-paced retail environment.

The role requires excellent communication, a positive attitude, adaptability, and the ability to work evenings, weekends, and peak periods. Join a diverse team dedicated to beauty and customer joy.