Beauty Advisor: Client Experience & Store Ops

LVMH; Glasgow; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

SEPHORA University training

Staff discounts across beauty brands

Annual salary reviews

Performance-based commission

Generous holiday allowance

Birthday day off

Wellbeing and perks platform access

Employee allowances including shoes &l

Job summary

SEPHORA UK in Glasgow is seeking a Beauty Advisor to create memorable customer experiences, build relationships, and support front-of-house operations. You will process transactions, replenish stock, maintain store standards and help run in-store events and promotions.

The role requires a passion for people, ability to thrive in a fast-paced environment, and a collaborative approach with colleagues. Excellent communication and presentation are essential.

Qualifications

• Excellent communication and relationship-building skills.
• Confidence engaging with people from all backgrounds.
• A positive attitude and willingness to learn.
• Strong organisation and attention to detail.
• The ability to work effectively in a fast-paced environment.
• A collaborative approach and team-first mindset.
• Flexibility to work evenings, weekends and peak trading periods.
• The ability to comfortably perform physical tasks, including stock handling and replenishment activities.

Responsibilities

• Creating memorable customer experiences through genuine conversations and personalised service.
• Building strong relationships that encourage customer loyalty and repeat visits.
• Supporting store performance through excellent service and commercial awareness.
• Processing transactions accurately and maintaining efficient front-of-house operations.
• Receiving, organising, and replenishing stock to ensure products are available for customers.
• Maintaining store standards, presentation, and visual displays.
• Supporting store events, activations, and promotions.
• Working collaboratively with colleagues to achieve team goals.
• Contributing to a welcoming, inclusive environment where everyone feels valued.
• Supporting new store opening and operational activities where required.

Skills

Communication skills

Confidence engaging with people

Positive attitude

Organisational skills

Ability to work in fast-paced env

Collaborative mindset

Flexibility for evenings/weekends

Stock handling & replenishment

Job description

SEPHORA UK in Glasgow is seeking a Beauty Advisor to create memorable customer experiences, build relationships, and support front-of-house operations. You will process transactions, replenish stock, maintain store standards and help run in-store events and promotions.

The role requires a passion for people, ability to thrive in a fast-paced environment, and a collaborative approach with colleagues. Excellent communication and presentation are essential.