Barista - Costa

Moto Hospitality; Crawley; On-site; GBP 13,000; Part time

Job summary

A leading hospitality service provider based in Crawley is seeking an enthusiastic Barista. You will greet customers, prepare high-quality drinks, and deliver exceptional service. The role offers competitive pay of £12.40 per hour, flexible working hours, and numerous employee benefits including a discretionary bonus and development opportunities. Join the team where equality and diversity are valued!

Benefits

Christmas bonus

Up to 60% colleague discount

Enhanced sick pay and family benefits

Funded qualifications

Weekly pay

Qualifications

• Able to thrive in fast-paced, high-energy environments.
• Capable of maintaining focus in quieter settings.
• Self-motivated and adaptable to changing circumstances.

Responsibilities

• Greet customers warmly and process orders efficiently.
• Produce toasties and barista quality drinks.
• Ensure the workspace is clean and welcoming.
• Deliver memorable experiences to customers.

Skills

Customer service

Adaptability

Teamwork

Time management

Job description

Overview

Barista - £12.40ph

Shifts: 3pm to 10.30pm, 2 shifts per week, mixture of weekdays and weekends

Location: Pease Pottage Services, M23 Junction 11, Brighton Road, Crawley RH11 9YA

Are you ready to be our next Costa Barista? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa’s finest quality coffee and exceptional customer service as we transform the UK’s rest stop experience.

What we offer

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including sick pay, enhanced family friendly benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

What you’ll be doing as a Barista

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Producing a range of toasties and barista quality drinks throughout the day
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store, ready for the following days trade

What we’re looking for in you

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\'re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value

We don’t just hire a person, we hire real life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025.

Working for moto

We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.

Disclaimers

• Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.