Bar Team Lead — Elevate Guest Experience

greene king; Stanford-le-Hope; On-site; GBP 24,000 - 30,000; Full time

Job summary

Greene King pubs is seeking a Team Leader who will lead by example and ensure the shift runs like clockwork. You’ll ensure the team have what they need and that customers stay happy, while upholding high standards.

The role involves deputising for the management team, coordinating the team on busy shifts, and maintaining a safe, legal, and welcoming bar environment. A strong focus on service and teamwork is essential.

Qualifications

• Experience leading a team during busy shifts.
• Ability to deliver great customer service and welcome.
• Ensure shifts run smoothly with coordination and planning.

Responsibilities

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with quickly and safely.

Skills

Team leadership

Customer service

Shift coordination

Bar safety & compliance

Job description

Greene King pubs is seeking a Team Leader who will lead by example and ensure the shift runs like clockwork. You’ll ensure the team have what they need and that customers stay happy, while upholding high standards.

The role involves deputising for the management team, coordinating the team on busy shifts, and maintaining a safe, legal, and welcoming bar environment. A strong focus on service and teamwork is essential.