Bank Support Worker

Community Integrated Care; Pontefract; On-site; GBP 15,153 - 20,664; Full time

Benefits offered by this job

Pension Scheme

Casual dress

Flexible shifts

DBS paid

Direct care focus

Discount scheme

Professional development

Refer a friend bonus

Financial hardship fund

Wellbeing investment

Job summary

Community Integrated Care in Pontefract, WF8, is seeking a Bank Support Worker to assist adults with learning disabilities in a Supported Living Service. Shifts include 8am–3:30pm, 3pm–10pm, and 10pm–8am, with a sleeping staff option.

We offer a pension scheme, DBS paid, casual dress, flexible hours, development opportunities, and a strong focus on wellbeing and empowering the people we support.

Qualifications

• Patience, empathy and sensitivity to others.
• Strong work ethic and reliability.
• Honesty, determination and resilience.

Skills

Patience

Empathy

Compassion

Sensitivity

Work ethic

Reliability

Honesty

Determination

Problem solving

Resilience

Job description

Our Supported Living Service for adults with learning disabilities in Pontefract, WF8 has an opening for a Bank Support Worker.

Our Morning shift starts at 8am until 15:30 pm, Afternoon shift starts at 15:00 until 22:00 pm and our night shift starts at 22:00 until 8:00 the next day. We also have a sleeping staff that stays in the guest room.

Benefits & USPs

• £13.12 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS
• We are based in one location, so no need to be a car driver
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

We are 3 Females and 1 Male whose ages range between 40s and 60s

Some of our needs are very different from each other. One of us is very mobile and independent. One of us Mobility is not the best and needs to use handrails to get around the home and uses a wheelchair in the community. One of us uses a walker to get around the home and a wheelchair out in the community. One of us needs assistance with all mobility needs. We all have different care and support needs. We have staff who support us and know all our needs to ensure we live the best life possible.

It is important to us that we live our best lives doing all the things we can in life, and we are supported with choice and control over all aspects of our lives.

We all enjoy going out and doing different activates which include:

• Horse-riding
• Picnics
• Shopping
• Cinema
• Walking
• Going out for food
• Baking
• Drives in the car
• Theatre
• Movie nights
• Dancing
• Listening to music

The list is never ending we love trying new activates and trying new things. We are proud that we can do all the things that we enjoy.

We live in a four-bedroom bungalow which includes a guest room.

We have a large front garden which has loads of beautiful flowers that grow in the summer

We have a large car park outside our home and a drive for us to access our cars easily

Our home is adapted to all our needs and our bedrooms are decorated the way we want them to look to make us feel comfortable.

We share a large lounge where we all can spend time together.

We also have a shared Kitchen, two shower rooms and Laundry room.

We are supported by at least four staff per shift but can work with Two staff.

What essential skills and experience is needed for the role?

Patience

Empathy, compassion and sensitivity to others

A strong work ethic

Reliability

Honesty

Determination

A problem solver

Resilience

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.