Bank Support Worker

Community Integrated Care; Wigan; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

28 days annual leave

Pension

Paid DBS

Blue Light Card

Shopping discounts

Career development

Wellbeing support

Job summary

Community Integrated Care in Hindley, Wigan is seeking a dedicated Bank Support Worker to provide consistent, person-centred care. You will spend each shift with the same person, helping them live independently and engage in local activities within the community. We value patience, empathy, reliability and honesty.

A mix of full-time and part-time contracted hours is available; DBS clearance is paid for. The role offers development opportunities with supportive leadership and a strong wellbeing

Qualifications

• Patience, empathy and sensitivity to others.
• Strong work ethic and reliability.
• Honesty and determination.
• Problem solving and resilience.

Responsibilities

• Shift patterns vary; sometimes two staff are on duty.
• Spend full shift with the same person to provide consistent, person-centred support.
• Support residents to live their best lives and participate in community activities in Hindley, Wigan.

Skills

Patience

Empathy

Reliability

Honesty

Determination

Problem solving

Resilience

Job description

Why you'll love working with us

Why you'll love working with us If you’re truly looking for a role that is self-rewarding — a job with purpose, progression, and genuine impact — you’ll find it here.

This is a role you can really feel proud of — with purpose, stability, and real impact as you would expect working for one of the UKs largest Charities.

We need Passionate, Reliable, Experienced Bank Support Worker, located in Hindley, Wigan (WN2) £13.12 per hour, make a real difference while doing what you enjoy. You’ll spend your full shift with the same person, building genuine connections and delivering truly person‑centred support.

Once on shift, you’ll be based in one location, giving you the chance to focus on what matters most — supporting people to live their best lives.

• £13.12 per hour
• Turn your hobbies and interests into part of the job
• Work for a multi award‑winning charity that reinvests in its people
• Supportive leaders who want you to grow
• 28 days annual leave plus pension
• No uniform — just wear what’s comfortable
• Full and Part-time Contracted hours available - you will need to be fully flexible around a rota
• Paid DBS, Blue Light Card and shopping discounts
• Career development and progression opportunities
• Strong wellbeing and support networks

About Community Integrated Care

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988, and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

As a multi-award winning charity we ensure our colleagues and the people we support live the best lives possible. In 2025, we launched our new strategy - Best Lives, Bolder.

The people we support have a mix of medical conditions and complex needs, including ADHD, Epilepsy, Autism, and learning disabilities. We take the time to understand each person as an individual, making sure they get the right support to stay safe, healthy, and happy. Being active in the community has really helped everyone grow in confidence, make new friends, and enjoy life more.

We’re proud of how far we’ve come and excited to keep building our independence and life skills.

When it comes to getting around, we usually travel by car, but we’re also happy to use the bus or a taxi.

At first, we might seem a bit complex, but once we feel comfortable, we really enjoy meeting new people—just at our own pace. We’re cheerful, active, and full of personality. We love going out, but we also enjoy some quiet downtime in our bungalow when we need it.

What You'll Be Doing

We love getting out and about! Walks in the park, nature trails, and visits to sensory rooms are some of our favourite things to do—they help us relax, have fun, and stay active. We enjoy going shopping, especially when we get to pick out our favourite snacks. We also like joining in with local events around Wigan whenever we can.

Our shift patterns vary and sometime we have two members of staff on at a time.

What We're Looking For

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience.

This is why we’re really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support.

People's values are important to use, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all - where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re proud to be a Hive HR Employee Voice Certified organisation, recognising our commitment to listening to colleagues and acting on their feedback. In our 2025 Engagement Survey, 59% of colleagues (nearly 3,800) shared their views, helping us achieve an Employee Net Promoter Score of +34 — a Very Good result against global benchmarks.