Bank Medical Receptionist & Admin - Primary Care

HCRG Care Group; Highweek; On-site; GBP 15,000 - 21,000; Full time

Job summary

Operose Health is recruiting for a Bank Pharmacy Administrator at Cricketfield Surgery, Newton Abbot. The role covers processing repeat prescriptions, handling online requests and supporting busy reception desks in a local primary care setting.

You will work across sites as needed, ensuring confidentiality and accuracy, while supporting pharmacists and the Lead GP in streamlining patient information and communications.

Qualifications

• GCSEs A-D or equivalent in English and Maths.
• Confidentiality awareness in the workplace.
• Excellent IT skills, including Microsoft Office - Outlook, Excel and Word.

Responsibilities

• Promptly action repeat prescription requests within 48 hours.
• Handle prescription requests via SystmOne online.
• Oversee the electronic prescription service and liaise with pharmacies or clinicians.
• Investigate incidents of missing or wrong prescriptions and feedback learning in team meetings.
• Assist with overflow of calls from appointment desks during busy times.
• Provide administration support for the Patient Services Team during staff absences and other pressure points.

Skills

Customer service

Initiative

IT literacy

Education

GCSE English/Maths

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Operose Health is recruiting for a Bank Pharmacy Administrator at Cricketfield Surgery, Newton Abbot. The role covers processing repeat prescriptions, handling online requests and supporting busy reception desks in a local primary care setting.

You will work across sites as needed, ensuring confidentiality and accuracy, while supporting pharmacists and the Lead GP in streamlining patient information and communications.