Bank Concierge: Frontline Support & Community Care

Sanctuary Group; King's Lynn and West Norfolk; On-site; GBP 40,000 - 60,000; Part time

Job summary

A not-for-profit housing service in King's Lynn is seeking a Bank Concierge to support vulnerable adults, directing queries and assisting in life skills development. This role offers flexible hours at £12.39 per hour, with a focus on customer service and safety. The ideal candidate has experience with challenging circumstances and good communication skills. Join us to make a positive impact in the community.

Benefits

Online discounts from major retailers

Health and well-being plans

Learning and development opportunities

Qualifications

• Experience working with young people or vulnerable adults.
• Ability to handle challenging circumstances.
• Strong communication skills.

Responsibilities

• Be the first point of call to direct customer queries.
• Develop good relationships with customers.
• Ensure safety and security of the service.

Skills

Experience with vulnerable adults

Good communication skills

Ability to use IT systems

Job description

A not-for-profit housing service in King's Lynn is seeking a Bank Concierge to support vulnerable adults, directing queries and assisting in life skills development. This role offers flexible hours at £12.39 per hour, with a focus on customer service and safety. The ideal candidate has experience with challenging circumstances and good communication skills. Join us to make a positive impact in the community.