Bank B2 Materials Management Operative | Central London Community Healthcare NHS Trust

Central London Community Healthcare NHS Trust; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in London seeks a Materials Management Operative to handle goods delivery and assist customers at Main Stores. The ideal candidate will have strong customer service skills and the physical fitness to manage inventory effectively. This full-time role involves flexible shifts from Monday to Friday, offering benefits such as a car lease scheme and training support.

Benefits

Comprehensive induction

Car lease scheme

Flexible working options

Annual travel card loan

Training, support and development

Qualifications

• Strong customer service work ethic and proactive approach required.
• Ability to maintain a positive attitude in a customer-facing environment.
• Flexibility to work Monday to Friday with 7.5 hour shifts.

Responsibilities

• Receipting and distribution of all goods ordered.
• Review stock levels and manage stock inventory.
• Assist customers at Main Stores and ensure delivery accuracy.

Skills

Customer service

Teamwork

Proactivity

Physical fitness

Job description

Overview

The Materials Management Operative is a customer-facing role requiring a strong customer service work ethic and a proactive, positive approach. The post holder will work as part of the Materials Management team, operating the Trust’s goods inwards/outwards systems for delivering goods to Wards and Departments. The role includes assisting customers who come to Main Stores, checking goods received against delivery documents, and picking and packing supplies as per requisitions from Services within the Trust. The role requires physical fitness.

Responsibilities

• Receipting and distribution of all goods ordered.
• Review stock levels and manage stock inventory in line with clinical activity.
• Scan, order and put away stock as per the schedule.
• Work as part of the Materials Management team to ensure efficient goods handling and delivery to Wards and Departments.
• Assist customers at Main Stores and ensure accuracy of deliveries against documentation.
• Engage with hospital services including Procurement (Clinical Specialists, Contracts Team, Customer Services), Divisional teams, Ward review meetings, H&S (including Major Incident), Finance (e‑Financials Systems Team, Accounts Payable), Facilities and Estates, and other NHS bodies as applicable.
• Maintain effective communication with external partners such as goods receiving staff, NHS Logistics teams, suppliers, couriers, public, and other NHS/Public Sector Organisations.

Requirements / Qualifications

• Physical fitness to perform the duties of the role.
• Ability to work in a team and maintain a proactive, positive attitude in a customer-facing environment.
• Flexibility to work Monday to Friday with 7.5 hour shifts; core hours 07:00–17:00.

Benefits

• Comprehensive induction into the community service and a local induction to introduce you to the role.
• Car lease scheme.
• Flexible working options.
• Annual travel card loan.
• Training, support and development in your career.

To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Please see attached Job Description and Person Specification for full roles and responsibilities.

This advert closes on Thursday 4 Sep 2025