Band 4 - Recruitment On-boarder, Human Resources

West Herts Hospitals; Watford; Hybrid; GBP 30,000 - 33,000; Full time

Job summary

West Hertfordshire Teaching Hospitals NHS Trust is seeking a Band 4 Recruitment On-boarder in Human Resources for Watford General Hospital. This permanent, full-time role (37.5 hours) focuses on welcoming new colleagues from offer to first day, coordinating pre-employment checks, payroll setup, and induction to ensure a smooth start.

Joining the fast-paced Resourcing team, you will maintain NHS/Trac/ESR systems, deliver excellent customer service, and help manage onboarding across three acute

Qualifications

• : GCSE A-C/9-4 English and Maths or equivalent
• : Certificate in Personnel Practice or equivalent vocational qualification
• : Knowledge of administrative procedures in a large complex organisation
• : Trac Recruitment system experience
• : ESR experience
• : Processing DBS and other employment clearances including identity checks
• : Experience in HR environment

Responsibilities

• Work closely with Resourcing team members and provide cross-cover where necessary
• Attend team, Resourcing Service and HR Directorate meetings
• Undertake CPD and stay up to date with NHS/Trac/ESR developments
• Participate in recruitment or HR project work as required
• Deal with routine correspondence
• Refer to full job description for comprehensive duties

Skills

Administrative experience

Customer service

Attention to detail

Time management

Education

GCSE A-C/9-4 English & Maths

Certificate in Personnel Practice

Tools

Trac system

ESR system

Job description

Band 4 - Recruitment On-boarder, Human Resources

Band 4

Main area Human Resources Grade Band 4 Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week Job ref 360-E-10745-RA1

Department name West Herts - General Staffing Site Watford General Hospital Town Watford Salary £29,812 - £32,715 pa incl. HCA Salary period Yearly Closing 10/11/2026 23:59

Job overview

In this role, you’ll be at the heart of welcoming new colleagues into our organisation, supporting them from the moment they receive their offer right through to their first day with us. You’ll play a key part in ensuring every new starter feels informed, supported, and ready to begin their journey.

We provide a comprehensive resourcing service for all staff groups across 3 acute Hospital sites. Our mission is to provide the very best care for every patient, every day and we are proud to be a part of this journey.

The Recruitment Office is a fast paced, busy environment with regular visitors from both staff and the general public. You will be responsible for the on-boarding of new recruits from point of offer, through the various stages of pre-employment checks, to setting them up on payroll and arranging induction.

We provide a very personalised service so excellent customer service and administrations skills are essential.

****** IMPORTANT INFORMATION - PLEASE READ ****** Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

Main duties of the job

We recruit on average 100 new joiners per month and it is vital you provide an efficient and proactive service to ensure our time to hire remains at a minimum.

You will liaise closely with candidates and recruitment specialists throughout each recruitment episode, ensuring that Service Standards are being adhered to.

To use the Trac system effectively and efficiently to reduce ‘time to hire’ with minimum of errorsand delays. Develop and maintain a good working knowledge of e-recruitment/ESR/Tracproviding as necessary one-to-one training and guidance to managers in use of the systems.

To ensure employment legislation, Trust policies and procedures and best practice standards are adhered to. Ensure all paperwork is maintained to NHSLA standards.

To attend open days and any other events associated with recruitment and selection.

Working for our organisation

With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.

Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

Detailed job description and main responsibilities

To work closely with other Resourcing team members, providing cross-cover where necessary.

To attend team, Resourcing Service and HR Directorate meetings.

To undertake continuous professional development and to be up to date with knowledge of legislation and new developments in NHS/Trac and ESR.

To participate in project work relating to recruitment or other HR issues as required.

Deal with routine correspondence.

For a full comprehensive list of duties please refer to the attached job description.

Education & Qualification

• Educated to GCSE A-C/9-4 standard; with minimum of Grade C/4 GCSE in English and Maths, or equivalent
• Certificate in Personnel Practice or equivalent vocational qualification

Knowledge

• Knowledge of a range of administrative procedures, acquired in a large complex organisation

Experience

• Experience of a range of administration and clerical procedures, including the setting up and maintenance of systems and procedures, preferably within a large complex organisation.
• Trac Recruitment system experience
• ESR Experience
• Experience in processing DBS and other employment clearances including identity checking processes
• Previous experience of working in an HR environment.

West Hertfordshire Teaching Hospitals NHS Trust provides acute healthcare services to a core catchment population of approximately half a million people living in west Hertfordshire and the surrounding area. The Trust also provides a range of more specialist services to a wider population, serving residents of North London, Bedfordshire, Buckinghamshire and East Hertfordshire.

As an employer of nearly 6,000 people the Trust is one of the biggest employers in the area and sees nearly a million patients each year.