Band 4 - Recruitment On-boarder

West Hertfordshire Teaching Hospitals NHS Trust; Watford; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

West Hertfordshire Teaching Hospitals NHS Trust is seeking an onboarding coordinator to support new colleagues from offer through to induction. You will ensure efficient pre-employment checks, set up on payroll, and provide a personalised service to managers and candidates.

The role requires excellent administration and customer service skills, with a strong knowledge of NHS recruitment processes and ESR/Trac systems. Flexible working arrangements are available.

Qualifications

• Experience in recruitment onboarding processes.
• Familiar with pre-employment checks and payroll setup.
• Knowledge of NHS recruitment standards.

Responsibilities

• Coordinate onboarding of new recruits from offer to induction.
• Liaise with candidates and recruitment specialists.
• Maintain paperwork to NHSLA standards.
• Use ESR/Trac systems to track time-to-hire.

Skills

Customer service

Administration

Communication

Tools

ESR

Trac

Job description

In this role, you'll be at the heart of welcoming new colleagues into our organisation, supporting them from the moment they receive their offer right through to their first day with us. You'll play a key part in ensuring every new starter feels informed, supported, and ready to begin their journey. We provide a comprehensive resourcing service for all staff groups across 3 acute Hospital sites. Our mission is to provide the very best care for every patient, every day and we are proud to be a part of this journey. The Recruitment Office is a fast paced, busy environment with regular visitors from both staff and the general public. You will be responsible for the on-boarding of new recruits from point of offer, through the various stages of pre-employment checks, to setting them up on payroll and arranging induction. We provide a very personalised service so excellent customer service and administrations skills are essential.

• IMPORTANT INFORMATION - PLEASE READ
• Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role. We recruit on average 100 new joiners per month and it is vital you provide an efficient and proactive service to ensure our time to hire remains at a minimum.
• You will liaise closely with candidates and recruitment specialists throughout each recruitment episode, ensuring that Service Standards are being adhered to.
• To use the Trac system effectively and efficiently to reduce 'time to hire' with minimum of errors and delays.
• Develop and maintain a good working knowledge of e-recruitment/ESR/Trac providing as necessary one-to-one training and guidance to managers in use of the systems.
• To ensure employment legislation, Trust policies and procedures and best practice standards are adhered to.
• Ensure all paperwork is maintained to NHSLA standards.
• To attend open days and any other events associated with recruitment and selection.
• With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us.
• We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare.
• Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.
• Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
• We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking
• If you have a disability or long-term health condition and require support or guidance please contact [e-mail]
• We reserve the right to close this advert early due to the volume of applicants.
• To work closely with other Resourcing team members, providing cross-cover where necessary.
• To attend team, Resourcing Service and HR Directorate meetings.
• To undertake continuous professional development and to be up to date with knowledge of legislation and new developments in NHS/Trac and ESR.
• To participate in project work relating to recruitment or other HR issues as required.
• Deal with routine correspondence.