Temporary Staffing HR Administrator

London North West University Healthcare NHS Trust; Southall; On-site; GBP 21,000 - 27,000; Full time

Job summary

London North West University Healthcare NHS Trust is seeking a proactive Temporary Staffing HR Administrator (Band 3) to support the end-to-end recruitment and administration of Bank Workers. The role involves processing starters, payroll changes and terminations on ESR, maintaining accurate HR databases, and generating standard and bespoke ESR reports.

You will handle staff queries, provide HR information on start dates, hours, and banding, and ensure data quality and confidentiality.

Qualifications

• GCSE English and Maths at Grade C/4 or equivalent.
• NVQ Level 3 or equivalent.
• Experience of managing a varied workload and meeting deadlines.

Responsibilities

• Provide effective administrative support to the Temporary Staffing function and recruitment of Bank Workers.
• Process new starters, payroll changes and terminations on ESR; maintain HR databases.
• Produce ESR reports and respond to staff, managers and external queries by phone, email or in person.
• Provide basic HR information on start dates, hours of work and banding; advise on Agenda for Change bandings.
• Undertake data cleansing, record audits and maintain confidentiality of sensitive workforce information.
• Work flexibly across the Temporary Staffing administration function to meet service needs.

Skills

Organisational skills

Communication skills

IT skills

Customer-focused

Data entry accuracy

Education

GCSE English and Maths at C/4 or equivalent

NVQ Level 3 or equivalent

Tools

ESR

Trac

Microsoft Office

Job description

London North West University Healthcare NHS Trust

Temporary Staffing HR Administrator

The closing date is 17 November 2026

An exciting opportunity has arisen to join our Temporary Staffing team as a Band 3 Temporary Staffing HR Administrator.

We are looking for an organised, proactive and customer-focused individual to support the effective running of our busy Temporary Staffing service. You will work as part of a team providing high-quality HR administrative support and helping to deliver the end-to-end recruitment and administration of Bank Workers across a range of staff groups.

This is a varied role where you will work closely with colleagues across the Trust, supporting managers and staff while ensuring that information and workforce records are accurate and up to date. You will use systems including ESR and Trac, alongside Microsoft Office applications, and will be expected to manage competing priorities while providing a professional and responsive service.

We are looking for someone with excellent organisational, communication and IT skills who can work effectively as part of a team, use their own initiative and remain calm when working under pressure.

Main duties of the job

The post holder will provide an effective and responsive administrative service to support the day-to-day operation of the Temporary Staffing function and the recruitment and administration of Bank Workers.

Key responsibilities will include:

• Supporting the end-to-end recruitment process for Bank Workers across clinical, medical, professional and administrative staff groups.
• Processing new starters, payroll changes and terminations on ESR, and maintaining accurate HR databases and local records.
• Using ESR and Trac as part of the recruitment and HR administration process and producing standard and bespoke ESR reports.
• Responding professionally to queries from staff, managers and external callers by telephone, email and face-to-face contact.
• Providing basic HR information to staff and managers on matters including start dates, hours of work and banding, and resolving queries relating to Agenda for Change bandings for Bank Workers.
• Undertaking data cleansing, record audits and general HR administration, ensuring records are accurate and fit for purpose.
• Handling sensitive workforce information appropriately and maintaining confidentiality at all times.
• Working flexibly across the Temporary Staffing administration function according to service requirements and workload.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

• GCSE English and Maths at Grade C/4 or equivalent.
• NVQ Level 3 or equivalent relevant experience

Knowledge and experience

• Evidence of managing a varied workload and ability to prioritise and meet deadlines.
• Experience of accurately entering, maintaining and updating information on electronic systems.
• Able to work independently and use initiative.
• Previous experience of working within NHS Temporary Staffing, Staff Bank, HR or Recruitment in a busy, deadline-driven environment

Skills, abilities and attributes

• Professional and customer-focused approach when communicating with staff and managers.
• Excellent organisational and time-management skills.
• Strong attention to detail with the ability to maintain a high level of accuracy.
• Ability to prioritise competing demands, work effectively under pressure, and work both independently and collaboratively as part of a team.
• Ability to identify discrepancies in information or data and take appropriate action.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

London North West University Healthcare NHS Trust