Band 3 Homecare Administrative Assistant

Vanrath; Banbridge; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

37 hours rota basis

Temporary contract

£12.75 per hour

Job summary

Vanrath are recruiting for a Band 3 Homecare Administrative Assistant on behalf of a large public sector body in Banbridge on a temporary basis. 37 hours per week on a rota basis.

The post holder will provide efficient administrative support to the Trust Homecare team, maintain and update manual and electronic records, and manage rostering and staff communications. They will handle payroll inputs and liaise with clients and carers about rota changes.

Qualifications

• Experience using Microsoft Word and Excel or equivalent.
• Proficient in general clerical tasks and record keeping.
• Strong communication and organisation skills.

Responsibilities

• Be the first point of contact for service users, carers, and staff and address routine issues.
• Maintain Homecare Assistant availability and match to schedules.
• Administer rotas including annual leave, sickness, training, and duty changes using IT systems.
• Input payroll and invoices timely and accurately.
• Coordinate with Supervisors on rostering issues and provide timely updates.

Skills

Microsoft Office

Education

GCSEs A-C (English and Maths)

Tools

Microsoft Word

Excel

Job description

Vanrath are recruiting for a Band 3 Homecare Administrative Assistant on behalf of a large public sector body in Banbridge on a temporary basis.
What's in it for you?

• 37 hours - rota basis
• Temporary
• £12.75ph

About your next employer
The post holder will provide efficient and effective administrative support to the Trust Homecare team. They will maintain and update all manual and electronic records held within the Trust Homecare team to support the rostering and payment of Homecare Assistants. This will involve both the use of telephone and electronic methods to contact staff to assist in scheduling work rosters. They will also be in contact with clients and carers to keep them informed of changes to the rota or to deal with appropriate queries.
Main duties:
To be the first point of contact for service users and carers, professional staff and Trust staff who wish to contact the Trust Homecare service and to take the appropriate action within departmental guidelines to resolve all routine issues.

• Maintain details of Homecare Assistant availability for work and match this against schedules.
• Administration of rotas for Homecare Assistants including allocation of duties e.g., covering annual leave, sick leave, mandatory training and any other changes to the duty rota using IT software.
• To arrange alternative cover when a Care Assistant is unable to report for duty.
• Work closely with Homecare Supervisors to advise at earliest opportunity of difficulties in administration of duty rotas/ schedules.
• Check Homecare Assistant mileage against allocated duties for approval by Homecare Supervisor.
• Responsible for inputting all information relating to payroll and internal/external invoices on a timely basis using the IT System or agreed manual systems.
• Have payroll information inputted as per BSO deadlines to ensure payment of all staff.
• Assist in making appointments with Occupational Health when required and requested by Homecare Supervisor and send out appropriate letters.
• Establish and maintain efficient and structured administration support systems.
• Assist in collating statistical information to be provided to various departments - internal and external to the Trust.
• Assist in maintaining Care Staff personal files to include all staff details and ensure that a copy of all correspondence relating to the staff member is filed appropriately in their personal file
• Maintain and monitor stock and stationery and other stock items.
• Input and extract accurate information from various sources eg, Access and Excel, to produce reports.
• Provide administrative support as appropriate in the selection and recruitment of staff.

Essential:

• Experience in the use of Microsoft office products including Word and Excel or equivalent.
• Available from 7am - 5pm on a rota basis
• 4 GCSEs at Grades A-C including English Language and Maths or equivalent / higher qualification AND 1 years' experience in a clerical / administrative role OR 2 years' experience in a clerical / administrative role.
• Hold a full current driving license valid for use in the UK