Band 3 Admin Clerical Officer

Brook Street; Belfast; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking an Administrative & Clerical Officer in Northern Ireland to provide essential administrative support in healthcare settings. You'll input patient records, coordinate appointments, and assist clinical teams while delivering high-quality service. Excellent organisational skills and IT confidence are essential for this role. Competitive pay at £12.31 per hour with a Monday to Friday schedule.

Qualifications

• A flexible and proactive attitude.
• Ability to work independently and as part of a team.
• Commitment to delivering patient-focused service.

Responsibilities

• Input, update and maintain patient records.
• Coordinate appointments and admissions according to clinical need.
• Provide general administrative support including word processing and filing.
• Assist with audits, reports and data accuracy.

Skills

Excellent organisational skills

Effective communication skills

Confidence using IT systems and databases

Proactive attitude to problem-solving

Job description

Join Our Team as an Administrative & Clerical Officer in Lagan Valley Hospital!

Are you organised, motivated, and passionate about making a difference? Join the NHS and play a vital role in supporting our patients and teams across the Trust.

Rate of pay: £12.31 per hour

Hours: Monday to Friday 9am until 5pm

Location: Lagan Valley Hospital - Lisburn

As an Administrative and Clerical Officer, you'll provide essential administrative support across a variety of healthcare settings. You'll be an integral part of the team—responding to queries, managing your workload, meeting deadlines, and solving problems with initiative and care. In some areas, you'll be the first point of contact for patients, communicating with warmth, clarity, and empathy.

What You’ll Do

• Input, update and maintain patient records on our electronic systems (such as Epic, PAS, Patient Centre)
• Coordinate appointments and admissions, ensuring prioritisation according to clinical need
• Prepare, process and upload important documents to keep our systems accurate and up to date
• Communicate effectively with patients, colleagues, and wider teams including clinical staff and GP practices
• Provide general administrative support including word processing, filing, scanning, handling emails, and managing enquiries
• Take part in induction and support new colleagues, share knowledge and help foster a supportive environment
• Assist with audits, reports and data accuracy, ensuring we meet performance and access targets
• Attend meetings, take minutes where required, and contribute to team discussions and improvements
• Participate in training and development relevant to your role and personal growth

What We’re Looking For

• Excellent organisational and communication skills
• Confidence using IT systems and databases
• The ability to work well both independently and as part of a busy, professional team
• A flexible and proactive attitude to problem‑solving
• Commitment to delivering a patient‑focused, high‑quality service

This role is crucial to ensuring an effective and efficient administrative service within the Trust. You'll help keep things running smoothly so that clinical teams can focus on what they do best—caring for patients.

Join us and make a real difference every day. Please hit the Apply button or send CV.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.