Band 3 Admin Assistant – Mental Health Team

Transformation Unit; Croydon; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Surrey and Borders Partnership NHS Foundation Trust is recruiting for a full-time B3 Team Administrator in the Mole Valley area. The role provides high-quality administrative support in a busy community mental health service, managing referrals, appointments, and records.

You will liaise with colleagues, service users and external partners, ensuring accurate communications and efficient day-to-day operations. The post implies a standard 37.5 hour week with UK working conditions.

Qualifications

• NVQ Level 3/RSA Level 3 or equivalent qualification or experience.
• Demonstrable working experience in an administrative role.

Responsibilities

• Provide comprehensive administrative support including referrals and appointments.
• Manage correspondence, reception duties and maintain electronic records.
• Support division with room bookings, minutes, and general office tasks.
• Act as a key contact for service users and colleagues with professional communication.
• Ensure training compliance and assist in smooth delivery of services.

Skills

NVQ Level 3/RSA Level 3 or equivalent

Education

NVQ Level 3/RSA Level 3 or equivalent experience

Job description

Surrey and Borders Partnership NHS Foundation Trust is recruiting for a full-time B3 Team Administrator in the Mole Valley area. The role provides high-quality administrative support in a busy community mental health service, managing referrals, appointments, and records.

You will liaise with colleagues, service users and external partners, ensuring accurate communications and efficient day-to-day operations. The post implies a standard 37.5 hour week with UK working conditions.