Mental Health Team Administrator – Admin & Coordination

Sabp; Caterham Valley; On-site; GBP 21,000 - 26,000; Full time

Job summary

Surrey and Borders Partnership NHS Foundation Trust is seeking an administrative professional to support a multidisciplinary team within the Waverley Neighbourhood Community Mental Health Team. You will manage referrals, appointments and communications while maintaining patient records with SystmOne.

The role requires strong organisational abilities, reliability and a proactive approach to prioritising a varied workload in a busy NHS office environment.

Qualifications

• Experience working in a busy office environment.
• Ability to handle patient records and data with accuracy.
• Proactive, adaptable and able to prioritise a varied workload.

Responsibilities

• Receive & process referrals.
• Process discharge paperwork and update the system accordingly.
• Type letters for the team.
• Book appointments on the patient record system and update case notes.
• Take minutes at team meetings and transcribe accurately.
• Answer telephone calls and relay messages promptly.
• Carry out general admin tasks (typing, copying, scanning, printing).
• Assist in setting up rooms for meetings and check room bookings.
• Handle emails and other enquiries in a timely manner.
• Monitor and raise purchase requisitions for stationery and supplies.
• Arrange clinic appointments.

Skills

Organisational skills

Interpersonal skills

Attention to detail

Proactive

Adaptable

Prioritising workload

Tools

SystmOne

Job description

Surrey and Borders Partnership NHS Foundation Trust is seeking an administrative professional to support a multidisciplinary team within the Waverley Neighbourhood Community Mental Health Team. You will manage referrals, appointments and communications while maintaining patient records with SystmOne.

The role requires strong organisational abilities, reliability and a proactive approach to prioritising a varied workload in a busy NHS office environment.