Clinical Services Administrator – Mental Health Ward

Avon & Wiltshire Mental Health Partnership NHS Trust; Devizes; On-site; GBP 25,000 - 29,000; Full time

Job summary

The Avon & Wiltshire Mental Health Partnership NHS Trust is seeking a Band 3 Clinical Service Administrator for the Bluebell Unit, a 24-hour service supporting patients detained under the Mental Health Act. You will provide vital administrative support to the Ward Manager and Multidisciplinary Team.

The role requires strong Microsoft Office skills, the ability to use the e-Rostering system and RiO, and competent reception and minute-taking abilities.

Qualifications

• Good working knowledge of all Microsoft Office packages.
• Able to meet the needs of a busy clinical unit and provide accurate administration.
• Willingness to undertake training to use RiO and the e-Rostering system.
• Excellent telephone and reception skills.

Responsibilities

• Provide comprehensive administration support to the Ward Manager and multidisciplinary team.
• Be the first point of contact for the unit; greet service users and families; handle calls and liaise with clinical teams and external agencies.
• Order supplies and stationery using NHS and non-stock systems.
• Type letters, produce documents, reports and agendas; take minutes at meetings.
• Adapt to changing workload priorities with support from the team.

Skills

Microsoft Office

Communication

Work under pressure

Tools

RiO

e-Rostering system

Job description

The Avon & Wiltshire Mental Health Partnership NHS Trust is seeking a Band 3 Clinical Service Administrator for the Bluebell Unit, a 24-hour service supporting patients detained under the Mental Health Act. You will provide vital administrative support to the Ward Manager and Multidisciplinary Team.

The role requires strong Microsoft Office skills, the ability to use the e-Rostering system and RiO, and competent reception and minute-taking abilities.