B3 Team Administrator - INT

Sabp; Caterham Valley; On-site; GBP 21,000 - 26,000; Full time

Job summary

Surrey and Borders Partnership NHS Foundation Trust is seeking an administrative professional to support a multidisciplinary team within the Waverley Neighbourhood Community Mental Health Team. You will manage referrals, appointments and communications while maintaining patient records with SystmOne.

The role requires strong organisational abilities, reliability and a proactive approach to prioritising a varied workload in a busy NHS office environment.

Qualifications

• Experience working in a busy office environment.
• Ability to handle patient records and data with accuracy.
• Proactive, adaptable and able to prioritise a varied workload.

Responsibilities

• Receive & process referrals.
• Process discharge paperwork and update the system accordingly.
• Type letters for the team.
• Book appointments on the patient record system and update case notes.
• Take minutes at team meetings and transcribe accurately.
• Answer telephone calls and relay messages promptly.
• Carry out general admin tasks (typing, copying, scanning, printing).
• Assist in setting up rooms for meetings and check room bookings.
• Handle emails and other enquiries in a timely manner.
• Monitor and raise purchase requisitions for stationery and supplies.
• Arrange clinic appointments.

Skills

Organisational skills

Interpersonal skills

Attention to detail

Proactive

Adaptable

Prioritising workload

Tools

SystmOne

Job description

Opportunities have arisen in Waverley Neighbourhood Community Mental Health Team to join the administration team. The post holder will provide a high-quality administrative to a multidisciplinary team. You will need excellent organisational and interpersonal skills, strong attention to detail and experience working within a busy office environment. We are seeking an individual who is proactive, adaptable, hardworking and able to effectively prioritise a varied workload. The role includes a range of general office duties, including maintaining patient records on the electronic patient record system (SystmOne), supporting clinical staff, filing, photocopying, processing post, scanning and uploading documents, liaising with patients, GPs and medical professionals, managing stationery and clinical supplies, taking meeting notes, responding to enquiries by email, letter and telephone, typing correspondence and supporting data quality audits. If you are successful at the interview, you will attend an admin assessment remotely on a date agree with the HR office. Please note that the assessment will not schedule on the same date of the interview.,

• Receive & process referrals.
• Process discharge paperwork & update system accordingly
• Type all letters for the team.
• Book appointments on patient record system/ update case notes on patient record system as required.
• Take minutes at team meetings & transcribe accurately.
• Answer telephone calls & relay messages in timely manner.
• General admin tasks, i.e., typing/copying/scanning/printing/laminating etc.
• Provide support to team members in setting up rooms for meetings.
• Check & book rooms for other team members.
• Receive/respond/forward emails in appropriate manner.
• Monitor & raise purchase requisitions for stationary/supplies/services such as interpreters for the team.
• Arrange clinic appointments.

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers. Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.