Band 3 Administrator

Mersey Care NHS Foundation Trust; St Helens; On-site; GBP 21,000 - 26,000; Full time

Job summary

Mersey Care NHS Foundation Trust is seeking a Band 3 Administrator to join the Mental Health Care Division Admin and Clerical team in Knowsley. The role supports Recovery Routine Assessment and reception duties with full training for wider MHCD Admin services.

The post requires excellent communication, organisational skills and the ability to work to deadlines. 37.5 hours per week with travel to different sites as needed to cover MDT meetings and reception duties.

Qualifications

• Typing/WP experience is essential.
• Excellent communication and organisational skills required.
• Ability to work to tight deadlines and manage own workload.

Responsibilities

• Support Recovery Routine Assessment and reception functions in Knowsley buildings.
• Provide admin support to the MHCD Administrative Service across Knowsley.
• Travel to different sites to cover MDT/Professional Meetings/Reception as needed.
• Co-ordinate activities with other admin staff and manage workload.
• Maintain a friendly telephone manner and high standards of customer service.

Skills

Typing

Word processing

Communication

Organisational skills

Telephone manner

Tools

Microsoft Word

Job description

This is an exciting opportunity to join our Mental Health Care Division Admin and Clerical team as a Band 3 Administrator.

This post will work 37.5 hours per week, supporting Mental Health Services - Knowsley.

The successful post holder will, in the first instance, support Recovery Routine Assessment and the reception functions in nearby Knowsley buildings, but will receive dedicated training in order to support the wider MHCD Administrative Service within Knowsley.

Please note that whilst the role is based at Knowsley Resource and Recovery Centre, the service supports the local community and flexibility with travel to different sites will be required to support MDT / Professional Meetings / Reception cover.

The post holder will have excellent communication and organisational skills.

Typing/WP or demonstrable experience is essential.

Successful applicants will be able to organise their own workload and co-ordinate activities with other administration staff in the team. The successful candidate will have excellent interpersonal skills and a friendly telephone manner.

There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.