Band 2 Receptionist

Brook Street; Belfast City District; Sur place; GBP 14 000 - 21 000; Temps partiel

Résumé du poste

NHS in Belfast is seeking a part-time Receptionist to support ward operations at the Carlisle Centre, North Belfast. You will deliver a welcoming, professional front-desk service, input patient data, manage mail and records, and coordinate appointments with discretion and care across the team.

The role requires confidentiality, teamwork and a proactive safety mindset, with 25 hours per week (Wed 8–2, Thu 8–6, Fri 8–6) and a pay rate of £12.71 per hour.

Qualifications

• Welcomes patients and visitors with a professional approach.
• Proficient use of computer systems to input and retrieve information.
• Maintains filing systems and processes mail efficiently.
• Collates information and shares accurately with the team.
• Relays messages with care and confidentiality.
• Manages queries from patients and staff with empathy.
• Prepares, organises and transports medical records safely.
• Schedules appointments and organises meetings.
• Provides general administrative support such as photocopying and document handling.

Responsabilités

• Welcome patients, visitors and staff with a warm, professional approach.
• Use computer systems to input and retrieve vital information.
• Maintain filing systems and process mail efficiently.
• Collate and share information accurately across the team.
• Take and relay messages with care and confidentiality.
• Manage queries from patients and staff, ensuring everyone feels supported.
• Prepare, organise, and transport medical records safely.
• Schedule appointments and arrange meetings.
• Provide essential administrative support such as photocopying and document handling.

Connaissances

Customer service

Communication skills

Organisation

Teamwork

Description du poste

Join Our Team as a Receptionist Part time hours - Make a Difference Every Day

Are you organised, approachable, and passionate about helping others? Join our dedicated NHS team as a Receptionist and play an essential role in keeping our wards running smoothly and efficiently. This is your opportunity to be part of a caring environment where every detail matter - and every contribution counts. Location -Carlisle Centre, North Belfast Rate of pay £12.71, 25 hours per week - Wed 8 to 2, Thu 8 to 6, Fri 8 to 6

What You'll Do:

• Welcome patients, visitors and staff with a warm, professional approach.
• Use computer systems to input and retrieve vital information.
• Maintain filing systems and process mail efficiently.
• Collate and share information accurately across the team.
• Take and relay messages with care and confidentiality.
• Manage queries from patients and staff, ensuring everyone feels supported.
• Prepare, organise, and transport medical records safely.
• Schedule appointments and arrange meetings.
• Provide essential administrative support such as photocopying and document handling.

Your Approach:

You’ll be a key part of our ward team, promoting teamwork, openness, and respect. You’ll act with integrity and professionalism at all times, ensuring confidentiality and compassion in every interaction.

What We Expect:

• Commitment to equality, diversity, and inclusion in everything you do.
• A proactive attitude towards health and safety, helping us maintain a clean, organised, and safe environment for patients and staff.
• Adherence to Trust policies such as our Smoke Free and IT Security policies, and maintaining high standards of attendance, appearance, and conduct.
• Full cooperation with infection prevention and control measures.

Why Join Us?

At the NHS, every role is vital. As a Receptionist you’ll support clinical teams, patients, and families - helping us deliver care with compassion and efficiency.

In return, you’ll gain valuable experience in a supportive team, with opportunities for personal growth and a genuine sense that your work makes a difference.