Receptionist (part time)

MPA Recruitment; Belfast City District; On-site; GBP 15,000 - 18,000; Part time

Job summary

MPA Recruitment is supporting a large public sector client in Belfast to recruit a Band 2 Receptionist for Carlisle Wellbeing and Treatment Centre. The role provides a confidential front desk service with clerical support and basic record-keeping.

The post involves greeting visitors, handling calls, basic IT tasks and coordinating room bookings, with potential to support other site activities. 25 hours weekly on-site, paying £12.71 per hour.

Qualifications

• Pleasant personality and ability to work as part of a team or on own initiative.
• GCSE English language at grade A-C or equivalent qualification, or NVQ Level 2 in Administration, or 1 year’s clerical/reception experience.
• Experience with Microsoft packages.

Responsibilities

• Provide an information point for visitors and staff and direct them to their location.
• Deal with telephone enquiries courteously and redirect calls as appropriate.
• Maintain up-to-date knowledge of centre services and operations.
• Provide a Help Desk service for fault reporting and maintenance requests.
• Check in visitors, issue passes and keep records as appropriate.
• Manage bookings for accommodation, meetings and rooms.
• Assist with management of the Clinical Zone.

Skills

Teamwork

Initiative

Customer service

Education

GCSE English (A-C) or equivalent

NVQ Level 2 in Administration

1 year clerical/reception experience

Tools

Microsoft Office

Job description

Job Role Band 2 Receptionist

MPA are delighted to be working alongside their large public sector client in the Belfast area to recruit for a Band 2 Receptionist

The Receptionist’s role will be to provide an efficient, confidential and client friendly reception service, as well as typing and clerical support.

The post holder will be responsible for a wide range of administrative tasks to support/assist in the effective and efficient provision of services within their department. When the post holder has capacity, they would be expected to assist Medical Record staff with clinic prep, SAR paperwork, importing documents to Epic and general administrative duties if and when possible.

Location – Carlisle Wellbeing and Treatment Centre

Hours of Work – 25 hours per week – ( Wed 8 to 2, Thu 8 to 6, Fri 8 to 6 ) - there may be opportunities to cover additional hours on the same site and also on other sites

Pay rate - £12.71 per hour

Main Responsibilities

• Provide an information point for all visitors and staff, meet, greet and direct visitors to their desired location.
• Deal with telephone enquiries courteously and effectively and redirect calls as appropriate.
• Maintain an up-to-date knowledge of all services and operational activities in the centre
• Provide a Help Desk service for all departments for the forward reporting of faults in the building e.g. reporting photocopier faults and maintenance jobs, maintaining records and following up as necessary to ensure work is carried out.
• Check in all visitors undertaking works, issue visitor passes and keep a record as appropriate.
• Operate reception as designated collection point e.g. receive and acknowledge fax messages, small parcels and special mail and arrange collection/delivery.
• Maintain contact with Support Services and other staff to facilitate smooth running of the Centre.
• Order stock supplies as required.
• Manage bookings for accommodation including meeting, interview and rooms.
• Assist with management of the Clinical Zone.

Essential Criteria

Pleasant personality and ability to work as part of a team or on own initiative.

4 GCSE’s Grade A-C including English Language or equivalent qualification,

or

NVQ in level 2 in Administration,

OR 1 year’s clerical/reception experience.

Experience with Microsoft packages