B2B Renewals & Growth Specialist

BT plc; Birmingham; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

50% on target bonus

Private GP 24/7 for you and family

Market-leading paid carers leave

Maternity, paternity, adoption leave -

Discounted BT products (mobile, broadb

Pension scheme - 5% employee + 10%

Holiday purchase scheme

Job summary

BT plc seeks a Re-sign & Renewals Sales Executive to protect and grow existing Mid-Market revenue. You will manage renewal opportunities, engage customers ahead of renewal, and coordinate with Account Managers to secure continued business with BT.

The role blends retention with commercial growth across BT’s connectivity and IT portfolio. Based in Birmingham, this hybrid desk-based position requires proven B2B renewal experience, strong negotiation skills, and the ability to manage a portfolio of

Qualifications

• Experience managing B2B customer renewals and re-signs, securing contracts for a continued term.
• Proven B2B sales experience, desk-based or inside-sales within existing customers.
• Track record of delivering against renewal, retention and/or sales targets.
• Strong commercial and negotiation skills, with experience discussing pricing and customer value.
• Ability to manage a portfolio or pipeline of opportunities and progress them to close.

Responsibilities

• Managing customer renewal and re-sign opportunities to retain Mid-Market customers across networking and IP connectivity services.
• Engaging customers approaching renewal, understanding needs and progressing opportunities to a successful re-sign.
• Handling commercial conversations around renewals, including pricing and contract value.
• Identifying renewal risks and working with Account Managers to protect revenue.
• Using renewal conversations to upsell, cross-sell or migrate customers to BT solutions.
• Building and progressing a qualified pipeline with visibility of renewals, risks and sales opportunities.
• Managing opportunities end-to-end with finance, pricing or specialist teams as needed.
• Maintaining accurate pipeline, customer and forecasting data in CRM and sales tools.

Skills

B2B sales

Renewals management

Contract negotiation

Pipeline management

Job description

BT plc seeks a Re-sign & Renewals Sales Executive to protect and grow existing Mid-Market revenue. You will manage renewal opportunities, engage customers ahead of renewal, and coordinate with Account Managers to secure continued business with BT.

The role blends retention with commercial growth across BT’s connectivity and IT portfolio. Based in Birmingham, this hybrid desk-based position requires proven B2B renewal experience, strong negotiation skills, and the ability to manage a portfolio of