B2B Partner Executive — Rail Travel Growth

Trainline; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Private healthcare

Dental insurance

Share purchase plan

EV Scheme

Farewell time off

Job summary

Trainline is seeking an ambitious Account Executive to join our Trainline Partner Solutions team, managing key relationships with Travel Management Companies in the UK and Europe. You’ll provide day-to-day support, build trusted advisor relationships, and identify growth opportunities with our technology.

This client-facing, strategic role includes negotiating renewals, coordinating cross-functional workstreams, and driving customer success.

Qualifications

• 1-2 years’ experience in account management, customer success or partnership management.
• Fluent English; additional languages are advantageous.
• Ability to manage multiple client workstreams and priorities.

Responsibilities

• Provide day-to-day support to an assigned portfolio of Trainline Partner Solutions customers.
• Build and manage successful customer relationships, becoming a trusted advisor for our partners.
• Identify growth opportunities and execute them with the help of the team.
• Get involved in ad-hoc projects and business support as needed.
• Support on development and managing a customer communication plan.
• Negotiation and renewal of existing customer contracts.

Skills

Account Management

Customer Success

Partnership Management

Fluent English

Stakeholder Communication

Tools

Salesforce

Job description

Trainline is seeking an ambitious Account Executive to join our Trainline Partner Solutions team, managing key relationships with Travel Management Companies in the UK and Europe. You’ll provide day-to-day support, build trusted advisor relationships, and identify growth opportunities with our technology.

This client-facing, strategic role includes negotiating renewals, coordinating cross-functional workstreams, and driving customer success.