B2B Order Specialist — SAP & Coordination

identifi Global Resources; Bedford; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

identifi Global Resources seeks a Business Support Coordinator / Executive to join its Bedford team. The role focuses on coordinating and processing B2B customer orders, including complex configurations, with emphasis on accuracy and problem solving.

You will review order details, identify missing information, and collaborate with Sales, Operations and other internal teams. SAP experience is advantageous, and training will be provided.

Qualifications

• Experience handling complex, multi-product orders/transactions.
• Ability to manage large volumes of detailed information and spot errors.

Responsibilities

• Processing and coordinating B2B customer orders.
• Reviewing order information for accuracy and completeness.
• Identifying missing information or discrepancies and resolving them.
• Investigating queries rather than simply processing submissions.
• Communicating professionally with customers and internal teams.
• Working with Sales, Operations and other functions.
• Managing multiple priorities with high accuracy.
• Developing knowledge of products, systems and processes.
• Using SAP as part of the order-management process.

Skills

Order management

Customer support

Attention to detail

Cross-functional communication

Tools

SAP

Job description

identifi Global Resources seeks a Business Support Coordinator / Executive to join its Bedford team. The role focuses on coordinating and processing B2B customer orders, including complex configurations, with emphasis on accuracy and problem solving.

You will review order details, identify missing information, and collaborate with Sales, Operations and other internal teams. SAP experience is advantageous, and training will be provided.