B2B Customer Account Specialist

Job Advert; Cambridgeshire and Peterborough; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

Job Advert in Bedfordshire seeks a Customer Account Coordinator to support a busy commercial team, handling B2B customer enquiries by phone and email and ensuring accurate order processing. The ideal candidate will have 1–2 years experience in a B2B or commercial environment, strong communication, attention to detail, and the ability to juggle multiple priorities in a fast-paced setting.

This full-time, permanent role offers hybrid working and the opportunity to develop across sales

Qualifications

• Previous experience in a B2B or commercial customer service environment, ideally 1–2 years.
• Experience dealing with business customers by telephone and email.
• Experience processing orders or using customer/account management systems.

Skills

Communication skills

Interpersonal skills

Attention to detail

Organisational skills

Telephone manner

Team player

Proactive problem-solving

Job description

Job Advert in Bedfordshire seeks a Customer Account Coordinator to support a busy commercial team, handling B2B customer enquiries by phone and email and ensuring accurate order processing. The ideal candidate will have 1–2 years experience in a B2B or commercial environment, strong communication, attention to detail, and the ability to juggle multiple priorities in a fast-paced setting.

This full-time, permanent role offers hybrid working and the opportunity to develop across sales