B2B Order & Customs Specialist (12-Month)

Asset Appointments Ltd.; Huddersfield; On-site; GBP 32,000 - 46,000; Full time

Job summary

Asset Appointments Ltd. is seeking an interim Customer Service & Customs Specialist to join the Huddersfield site. The role will manage the end-to-end UK import/customs declaration process and oversee customer digital procurement portals.

You will act as a key operational link between UK clients, international distributors, and the European HQ, supporting B2B customer activity and ensuring compliant, timely deliveries.

Qualifications

• Proven experience in Order Management, Sales Administration, or Customer Support.
• Hands-on proficiency with ERP order management systems (SAP, Dynamics, Oracle, Sage).
• Strong administrative aptitude, attention to detail and quick learning of digital systems.
• Excellent internal communication, team collaboration and work ethic.

Responsibilities

• Execute full order lifecycle in SAP: entry, price checks, credit checks, invoicing, and order confirmations.
• Liaise with corporate customers, distributors, and external sales engineers via phone and email.
• Administer digital procurement platforms (e.g., SAP Ariba) and partner portals.
• Resolve invoice queries, assist with dunning, and maintain accurate SAP master data.
• Oversee UK import declarations, HS codes, duty calculations, and TSS submissions.

Skills

Order management experience

Sales administration

Customer support

ERP systems proficiency

Attention to detail

Communication skills

Team player

Education

Qualification in Supply Chain or Logistics or Business Administration

Tools

SAP

Microsoft Dynamics

Oracle

Sage

Job description

Asset Appointments Ltd. is seeking an interim Customer Service & Customs Specialist to join the Huddersfield site. The role will manage the end-to-end UK import/customs declaration process and oversee customer digital procurement portals.

You will act as a key operational link between UK clients, international distributors, and the European HQ, supporting B2B customer activity and ensuring compliant, timely deliveries.