B2B Customer Service Advisor — Weekdays, Training Provided

Quest Employment Ltd.; Banbury; On-site; GBP 14,000 - 21,000; Full time

Job summary

Quest Employment Ltd. is seeking a Customer Services Advisor to join a small, supportive team in Banbury. You will answer telephone calls, respond to customer queries and process orders accurately while working closely with colleagues to deliver a reliable service.

This is a B2B role dealing with transport providers and other teams to check stock, pricing enquiries and resolve delivery issues. We provide full training and support.

Qualifications

• Computer literacy is required.
• A confident and professional telephone manner is desirable.
• Excel experience is desirable.

Responsibilities

• Answer telephone calls from customers and colleagues.
• Respond to customer queries and process orders accurately.
• Coordinate with transport providers to check stock and resolve delivery issues.

Skills

Computer literacy

Telephone manner

Excel

Tools

Excel

Job description

Quest Employment Ltd. is seeking a Customer Services Advisor to join a small, supportive team in Banbury. You will answer telephone calls, respond to customer queries and process orders accurately while working closely with colleagues to deliver a reliable service.

This is a B2B role dealing with transport providers and other teams to check stock, pricing enquiries and resolve delivery issues. We provide full training and support.