Customer Experience Advisor

Boots Group; Banbury; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption"

Flexible benefits scheme

24/7 counselling and support

Job summary

Boots is seeking a Customer Advisor to join our Banbury store, onsite and ready to assist customers with a friendly and proactive approach. You will help at the tills, share product knowledge, and promote current offers while keeping the store clean and well presented.

Join our team and benefit from comprehensive training and career development, with a focus on delivering excellent customer service and supporting a busy retail environment.

Qualifications

• Clear communication and active listening in a fast-paced retail environment.
• Ability to work as part of a team to deliver a great in-store experience.
• Strong customer service focus with a friendly, helpful attitude.

Responsibilities

• Assist customers at tills and in-store sections with a positive, informative approach.
• Promote store offers, promotions and Boots Rewards to customers.
• Keep stock areas tidy and ensure products are well displayed on the shop floor.
• Provide accurate information and guidance to help customers find suitable products.
• Support colleagues to maintain a clean, welcoming and efficient store environment.

Skills

Communication

Teamwork

Customer service

Listening

Brand ambassador

Job description

Boots is seeking a Customer Advisor to join our Banbury store, onsite and ready to assist customers with a friendly and proactive approach. You will help at the tills, share product knowledge, and promote current offers while keeping the store clean and well presented.

Join our team and benefit from comprehensive training and career development, with a focus on delivering excellent customer service and supporting a busy retail environment.