Customer Advisor — Retail & Customer Service

Boots UK; Banbury; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption"

Flexible benefits scheme

Counselling and support through TELUS

Job summary

Boots UK in Banbury is seeking a Customer Advisor to help on tills, advise customers, and keep the shop running smoothly onsite. You will be trained and coached, with opportunities to grow within a leading health and beauty retailer.

The role offers on-site working, a structured training program, and benefits such as staff discounts and a discretionary bonus; join a friendly team committed to great customer service.

Qualifications

• Full training provided for this role.
• Able to work at pace in a busy environment.
• Strong communication and listening skills.
• Team player with a collaborative attitude.
• Brand ambassador for Boots.

Responsibilities

• Assist customers and help them feel at ease by listening, answering questions and offering product recommendations.
• Operate tills and provide a great service on the checkout.
• Support stock handling and stock room organization to keep the store well presented.
• Collaborate with team members to ensure a clean, welcoming shopping environment.

Skills

Excellent communication

Teamwork

Customer service

Attention to detail

Tools

Excel

Job description

Boots UK in Banbury is seeking a Customer Advisor to help on tills, advise customers, and keep the shop running smoothly onsite. You will be trained and coached, with opportunities to grow within a leading health and beauty retailer.

The role offers on-site working, a structured training program, and benefits such as staff discounts and a discretionary bonus; join a friendly team committed to great customer service.