B2B Account Manager — Relationship Builder

Halmer Recruit; Aldershot; On-site; GBP 30,000 - 34,000; Full time

Job summary

Halmer Recruit in Aldershot, Hampshire is seeking a Customer Account Manager to look after and develop relationships with a portfolio of existing B2B customers. The role involves understanding customer needs, regular follow-up, and providing tailored service.

This office-based, permanent position offers a salary of £30,000-£33,500, with Monday-Friday hours and collaborative work across Sales, Marketing, Production and Finance.

Qualifications

• Experience in customer service, account management or internal sales.
• Ability to build and maintain long-term customer relationships.
• Confident telephone manner and proactive follow-up.

Responsibilities

• Manage and support a portfolio of existing B2B customer accounts.
• Build strong, long-term relationships with customers.
• Make regular proactive calls to understand customer requirements and buying patterns.
• Support customers with quotations, product information, samples and services.
• Maintain accurate customer information and follow-up activity on the CRM.

Skills

Relationship-building

Communication skills

Telephone confidence

CRM proficiency

Organisational skills

Tools

Microsoft Office

Job description

Halmer Recruit in Aldershot, Hampshire is seeking a Customer Account Manager to look after and develop relationships with a portfolio of existing B2B customers. The role involves understanding customer needs, regular follow-up, and providing tailored service.

This office-based, permanent position offers a salary of £30,000-£33,500, with Monday-Friday hours and collaborative work across Sales, Marketing, Production and Finance.