Azerbaijani Customer Advisor — Training, Growth & Bonuses

Concentrix; Cambridge; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Monthly performance-based bonuses

Fully paid training and onboarding

Continuous learning and development

Health and wellbeing initiatives

Relocation support

Health and life insurance

Transport allowance

Corporate discounts

Job summary

Concentrix is looking for a Customer Advisor with Azerbaijani to join our team in Cambridge, England. This full-time role requires advanced English and customer service experience, assisting customers via email, chat, and phone. Bonuses are available based on performance, along with comprehensive training and many additional benefits including health insurance and relocation support. The position evokes a positive customer experience and growth opportunities within the company.

Qualifications

• C1 level in Azerbaijani, both written and spoken.
• Advanced English skills, both written and spoken.
• Experience in customer service or related fields is preferred.

Responsibilities

• Act as the first point of contact for customers through email, chat, and phone.
• Create positive customer experiences and ensure support.
• Research customer questions and provide accurate information.

Skills

C1 Azerbaijani

Advanced English

Customer service experience

Typing and computer skills

Experience with CRM systems

Attention to detail

Teamwork

Education

High school education

Tools

MS Office

Job description

Concentrix is looking for a Customer Advisor with Azerbaijani to join our team in Cambridge, England. This full-time role requires advanced English and customer service experience, assisting customers via email, chat, and phone. Bonuses are available based on performance, along with comprehensive training and many additional benefits including health insurance and relocation support. The position evokes a positive customer experience and growth opportunities within the company.