Azerbaijani-Speaking Customer Advisor | Bilingual Support

Concentrix; Aberdeen City; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Monthly performance-based bonuses

Health and life insurance

Transport allowance

Corporate discounts

Paid leave for education

Relocation support

Referral bonus

Job summary

Concentrix is seeking a Customer Advisor with Azerbaijani in Aberdeen City. The role is full-time, involving assistance via email, chat, and phone to ensure outstanding support for customers. Requirements include C1 Azerbaijani and advanced English proficiency, alongside previous customer service experience. Benefits include monthly performance bonuses, health insurance, and relocation support if needed. Join our supportive team and contribute to positive customer experiences while enjoying continuous learning and career growth opportunities.

Qualifications

• C1 Azerbaijani, both written and spoken.
• Advanced English, both written and spoken.
• Previous experience in customer service or a related field.
• A customer-oriented mindset.
• Good typing and computer skills, including MS Office.
• Experience with CRM systems.
• Strong attention to detail and accuracy.
• Ability to work independently and in a team.

Responsibilities

• Act as the first point of contact for customers via email, chat, and phone.
• Create positive customer experiences and answer questions clearly.
• Assist customers by providing accurate and helpful information.
• Research customer inquiries and deliver rapid responses.

Skills

Azerbaijani (C1)

Advanced English

Customer Service Experience

Typing and Computer Skills

Familiarity with CRM Systems

Attention to Detail

Teamwork

Education

High School Education

Tools

MS Office

Job description

Concentrix is seeking a Customer Advisor with Azerbaijani in Aberdeen City. The role is full-time, involving assistance via email, chat, and phone to ensure outstanding support for customers. Requirements include C1 Azerbaijani and advanced English proficiency, alongside previous customer service experience. Benefits include monthly performance bonuses, health insurance, and relocation support if needed. Join our supportive team and contribute to positive customer experiences while enjoying continuous learning and career growth opportunities.