Aviation Security Operations Lead

Mitie Cleaning & Hygiene Services; Birmingham; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Free parking

Cycle To Work scheme

Share Incentive plans

Save-as-you-earn scheme

MiDeals discounts

Life cover

Job summary

Mitie Cleaning & Hygiene Services is recruiting for an Aviation Security Duty Manager. The role has a four-on-four-off shift system with 12‑hour duties, rotating days and nights, averaging about 42 hours per week.

You will supervise all shift personnel, maintain compliance with regulators and company standards, and report daily to the senior MITIE manager. Candidates should have prior management of complex operations, excellent communication, problem-solving, and decision-making abilities.

Qualifications

• Previous management of a complex operation.
• Strong communication skills.
• Ability to problem solve and make decisions.
• Experience supervising security teams and reporting.

Responsibilities

• Direct responsibility for all supervisors and security agents on shift.
• Maintain the professional level of the operation.
• Ensure full compliance with regulator, airport, and MITIE standards.
• Maintain client and company procedures.
• Daily reporting with the MITIE senior manager on all operational areas and concerns.
• Log and address disciplinary or performance issues promptly.
• Perform other duties as directed by the senior manager.
• Ensure MITIE services meet customer requirements and CAA procedures.
• Promote MITIE positively with customers and staff.
• Ensure adequate manning and equipment for operations.
• Handle any personnel issues during shifts.
• Foster effective communication with all supervisors.

Skills

Leadership

Communication

Problem solving

Decision making

Mentoring

Team management

Reporting

Manning & coverage

Job description

Mitie Cleaning & Hygiene Services is recruiting for an Aviation Security Duty Manager. The role has a four-on-four-off shift system with 12‑hour duties, rotating days and nights, averaging about 42 hours per week.

You will supervise all shift personnel, maintain compliance with regulators and company standards, and report daily to the senior MITIE manager. Candidates should have prior management of complex operations, excellent communication, problem-solving, and decision-making abilities.