Aviation Security Duty Manager

Mitie Group plc.; Birmingham; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Free parking

Cycle to Work scheme

Share Incentive plans

Save as you earn

Employee discounts at 850 retailers

Full Training given

Job summary

Mitie Group plc. is seeking an Aviation Security Duty Manager in Birmingham to lead on-shift teams, ensure regulatory compliance, and maintain high service standards. The role involves managing supervisors and security agents, reporting to senior management, and upholding CAA procedures.

This position offers full training, rotation across day/night shifts, and a strong focus on operational excellence within an aviation security environment.

Qualifications

• Previous management of a complex operation.
• Good communicator.
• Strong problem-solving ability.
• Decisive and accountable.
• Able to coach and mentor staff.
• Experience with performance management.
• Methodical and detail-oriented.
• Able to write detailed reports.
• Able to follow processes and procedures.
• Experience in HR processes management.

Responsibilities

• Oversee supervisors and security agents on shift to cover contractual shifts.
• Maintain professional operation level and regulatory compliance.
• Ensure CAA procedures are maintained.
• Daily reporting with the MITIE senior manager.
• Log disciplinary or performance issues as they arise.
• Ensure sufficient manning/equipment on shift.
• Promote MITIE positively to customers and staff.
• Deal with staffing problems during shift.
• Consult with supervisors to maintain effective communication.

Skills

Leadership

Communication

Problem solving

Decision making

Coaching & mentoring

Performance management

Attention to detail

Reporting & documentation

Process adherence

Job description

AVIATION SECURITY DUTY MANAGER

Information

Salary range: £38k - £42,230

Four on four off shift system, rotating between days and nights. 12hr shifts

Twelve hours per duty with an average of forty two hours per week.

Must have been in the UK over 3 years

Must have a clean Criminal Record

MUST Not have any colour Vision deficiencies

Job Role

• Have direct responsibility for all supervisors and security agents on shift, ensuring all contractual shifts and positions are covered with fully trained security agents.
• Maintain the professional level of the operation.
• Achieve and maintain full compliance with the regulator, airport, and MITIE standards.
• Maintenance of client and company procedures
• Daily reporting with the MITIE senior manager on all operational areas and concerns.
• Report and log any disciplinary or performance issues as soon as they arise.
• To perform any other duties as directed by the senior manager.
• Ensure quality of services provided by MITIE matches customer requirements.
• Ensure all CAA procedures are maintained.
• Promote MITIE positively with customers and their staff.
• Ensuring sufficient manning / equipment is available to carry out operations to expected standards.
• Deal with any problems that arise amongst personnel during shift.
• Consult with all supervisors to ensure effective communication levels are maintained.

Responsibilities

• Ensure all equipment testing is carried out.
• All paperwork is checked for completeness and compliance with site requirements.
• Ensure the identification process is followed in line with requirements, with a focus on ID passes and validation against requirements.
• Staff assessments carried out against the set number of disciplines.
• Surveillance and patrol requirements are met as per the site strategy along with incident reporting.
• Proactive management of the employee resource.
• Oversee all HR processes for the team.
• Daily team management to ensure standards and compliance are maintained and exceeded.

Essential

Do you have Previous management of a complex operation?

Are you a good communicator?

Do you have ability to problem solve?

Are you a decision maker who takes responsibility for their actions?

Can you coach and mentor individuals to ensure they are performing at a high level?

Are you able to Performance manages individuals and teams where appropriate?

Are you methodical and detailed in your approach?

Can you write detailed and informative reports?

Do you have the ability to follow process and procedure?

Desirable

Has worked in an aviation environment previously.

Managed within a security aviation operation.

What mitie can offer you

Full Training given

Do you want free parking?

Would you benefit from Cycle To Work scheme?

Would you be interested in Share Incentive plans?

Would you like to save as you earn?

Would you enjoy employee discounts at 850 retailers?