Aviation Operations Controller - 4-on/4-off Shifts

Gama Aviation Plc; Farnborough; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

4-on 4-off shifts

Group Pension Scheme

Life Assurance

Income Protection

Travel Insurance

Private Healthcare

Free Car Parking

Volunteer Days

Training & Development

Job summary

Gama Aviation LLC is seeking an Operations Controller to join our 24/7 Operations Control Centre in Farnborough HQ. You will coordinate flights, permits, ground services and communications to ensure safe, efficient operations for a diverse client base.

The role requires strong IT skills, aviation knowledge, and the ability to manage multiple tasks in a fast-paced environment. Shift patterns include 12-hour days and nights, plus a 4-on, 4-off cycle when not covering peak demand.

Qualifications

• Excellent IT skills with Windows and MS Office (Outlook/Teams).
• Operational experience in Business Aviation or Air Ambulance preferred.
• Knowledge of national/international aviation regulations and their day-to-day impact.
• Familiarity with flight planning tools, preferably ForeFlight.
• Strong communication skills and ability to build relationships.

Responsibilities

• Assist the Operations Supervisor and Duty Operations Manager with daily Operations Control Centre duties.
• Monitor multiple email inboxes and handle inquiries from various sources.
• Answer phone calls and coordinate ground handling, slots, fuel, transport and services per client/crew needs.
• Arrange permits for overflight, landing and charter operations.
• Flight watch across regions and communicate flight status to clients and crews.
• Plan and dispatch air ambulance flights and ensure compliance with procedures.

Skills

IT proficiency (Windows, MS Office)

Operational aviation experience

Aviation regulation knowledge

ForeFlight familiarity

Communication & collaboration

Team-oriented

Job description

Gama Aviation LLC is seeking an Operations Controller to join our 24/7 Operations Control Centre in Farnborough HQ. You will coordinate flights, permits, ground services and communications to ensure safe, efficient operations for a diverse client base.

The role requires strong IT skills, aviation knowledge, and the ability to manage multiple tasks in a fast-paced environment. Shift patterns include 12-hour days and nights, plus a 4-on, 4-off cycle when not covering peak demand.