24/7 Aviation Operations Controller

Gama Aviation; Farnborough; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Great work‑life balance (4‑4 shift)

Group Pension Scheme

Life Assurance

Income Protection

Travel Insurance

Private Healthcare

Free Car Parking

Paid Volunteering Days

Training and Professional Development

Job summary

Gama Aviation in Farnborough seeks an Operations Controller to join the 24/7 Operations Control Centre. You will support diverse aviation operations, coordinating flights, permits and services while maintaining high standards of safety and reliability.

Responsibilities include managing emails, calls, flight planning, ground services and dispatch for air ambulance and other contracts. A proactive, detail‑oriented approach is essential in this fast-paced environment.

Qualifications

• Operational experience in aviation environments is preferred.
• Solid knowledge of national and international aviation regulations.
• Experience handling complex operational issues in a fast-moving setup.
• Familiarity with flight planning tools, preferably ForeFlight.
• Strong communication and relationship-building with clients, crews and colleagues.

Responsibilities

• Assist the Operations Supervisor and Duty Operations Manager in daily OCC tasks.
• Monitor multiple email inboxes and respond to inquiries from various sources.
• Handle incoming telephone calls and coordinate with clients and crews.
• Prepare company flights and arrange ground handling, slots, fuel and transport as required by clients.
• Arrange overflight, landing and charter permits.
• Flight watch across multiple regions and operations.
• Send departure and arrival messages to clients.
• Plan and dispatch air ambulance flights.
• Maintain compliance with Flight Plans, FTL and crew paperwork.

Skills

Operational experience

Aviation regulations knowledge

Communication skills

Team collaboration

Education

Experience in aviation operations (Business Aviation / Air Ambulance)

Tools

ForeFlight

MS Office / Windows

Job description

Gama Aviation in Farnborough seeks an Operations Controller to join the 24/7 Operations Control Centre. You will support diverse aviation operations, coordinating flights, permits and services while maintaining high standards of safety and reliability.

Responsibilities include managing emails, calls, flight planning, ground services and dispatch for air ambulance and other contracts. A proactive, detail‑oriented approach is essential in this fast-paced environment.