AV Service Engineer

Zebrec; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading provider of AV services in Greater London is seeking an AV Service Engineer to conduct site visits for issue resolution, ensure ticket accuracy, and raise cases with manufacturers. The ideal candidate has a minimum of 2 years' experience in an AV Service role, proficiency in conference room technologies, and a strong understanding of IT network fundamentals. This position requires travel around London and surrounding areas, offering an exciting opportunity for growth in the AV industry.

Qualifications

• 2 years minimum experience within an AV Service related role.
• Competent in firmware updates and basic diagnostics for networked AV components.
• Happy to work in London and travel to surrounding areas.

Responsibilities

• Carry out site visits to remedy issues that can't be resolved remotely.
• Ensure ticket accuracy, including logs of all activities, time spent, materials used.
• Raise cases with manufacturers and follow up on open cases.

Skills

Conference room technologies (Crestron, Extron, AMX, Biamp)

Audio and video processing technologies

Building-related technology (access control, CCTV, BMS)

IT network fundamentals (network troubleshooting, IP addressing)

Ability to read schematics

Job description

Snapshot of Role, Responsibilities & Skills for the AV Service Engineer

Zebrec are delighted to offer this role as AV Service Engineer working for our client who is a reputable & leading provider of professional services to their industry of Audio Visual Systems Integration, Smart Room Technology & Network & IT Infrastructure.

• Carrying out site visits to remedy issues that can't be resolved remotely.


• Ensuring ticket accuracy, including complete and detailed logs of all activities, time spent, materials used, and actions taken.


• Raising cases with manufacturers and following up on open cases.


• Experience with conference room technologies such as Crestron, Extron, AMX, Biamp, and BSS Soundweb.


• Experience with video and audio processing technologies.


• Building-related technology experience, including access control, CCTV, BMS, and lighting.


• Proficiency in IT network fundamentals, including network troubleshooting, IP addressing, VLAN awareness, and cable testing.


• Competent in firmware updates and basic diagnostics for networked AV components.


• Ability to read schematics.


• 2 years minimum experience within an AV Service related role.


• Happy to work in London and travel to surrounding areas.

A full and updated specification may be available, please contact us for details.

If you would be interested in applying for the role of AV Service Engineer then please send us a copy of your updated CV.

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