AV Hire Desk Coordinator - Scheduling & Inventory

Atcomms; Greater London; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Pension

Holiday entitlement

Employee events

Training & development opportunities

Free parking

Sick pay

Job summary

ATC in London is seeking a Hire Desk Coordinator to manage daily desk operations, coordinate bookings, processing hires and returns, and communicate with customers and internal teams.

You will maintain rental documentation, monitor stock, work with technical teams to ensure equipment is service-ready, and drive continuous improvements to desk processes. This full-time role offers pension, events, and on-site parking.

Qualifications

• Experience in hire desk, equipment rental, or event logistics
• Strong administrative capability: order processing & documentation management
• Excellent organisational skills with attention to detail
• Confident communicator liaising with customers & multiple departments
• Process-oriented with ability to implement structure
• Proficiency in MS Office; experience with rental/inventory systems is a bonus

Responsibilities

• Booking & coordination: handle hire requests, confirm availability, update schedules
• Documentation & administration: prepare hire contracts, issue invoices, log returns/damage reports
• Inventory tracking: update hire system, flag low stock, assist procurement
• Customer engagement: be the point of contact for customers and handle enquiries
• Cross-team collaboration: coordinate with logistics, technical and projects departments
• Continuous improvement: refine processes to boost desk efficiency and service quality

Job description

ATC in London is seeking a Hire Desk Coordinator to manage daily desk operations, coordinate bookings, processing hires and returns, and communicate with customers and internal teams.

You will maintain rental documentation, monitor stock, work with technical teams to ensure equipment is service-ready, and drive continuous improvements to desk processes. This full-time role offers pension, events, and on-site parking.