Mon-Fri Hire Desk Controller – Equipment Rental

Path Recruitment; Tottenham; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

23 days annual leave plus bank hols

Pension scheme

Career stability

Job summary

Path Recruitment is seeking a Hire Desk Controller near Tottenham for an established equipment rental business. The role runs Monday to Friday with a salary of £28,000–£34,000 and a strong benefits package.

You will coordinate hires from enquiry through to off-hire, schedule deliveries and liaise with drivers and depot staff, delivering excellent customer service and supporting operations in a busy depot environment.

Qualifications

• Experience in customer service or hire desk environment.
• Experience in equipment rental, plant hire, tool hire, powered access or construction supply.
• Strong organisational and communication skills.
• Confidence handling customer enquiries and coordinating bookings.
• Good IT skills and the ability to manage hire systems.
• Proactive and team-focused approach.

Responsibilities

• Managing inbound hire enquiries and converting them into bookings.
• Scheduling equipment deliveries and collections.
• Liaising with drivers, engineers, and yard teams.
• Processing hire contracts, extensions, and off-hires.
• Building relationships with new and existing customers.
• Ensuring equipment availability and accurate system records.
• Supporting depot operations and maintaining service standards.

Skills

Customer service

Hire desk

Organisational skills

Communication skills

IT skills

Tools

Hire systems

Job description

Path Recruitment is seeking a Hire Desk Controller near Tottenham for an established equipment rental business. The role runs Monday to Friday with a salary of £28,000–£34,000 and a strong benefits package.

You will coordinate hires from enquiry through to off-hire, schedule deliveries and liaise with drivers and depot staff, delivering excellent customer service and supporting operations in a busy depot environment.