Tool Hire Desk Manager - Customer & Depot Ops

The Hireman; Croydon; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Enhanced contributory Workplace Pension

Health Cash Plan

Free tool hire for personal use

Fresh fruit, snacks, and drinks

Regular social events

Christmas turkey or seasonal gift

Job summary

The Hireman is seeking a Hire Desk Manager for its Croydon depot. This individual will oversee the daily running of the hire desk, ensuring top-notch customer service and smooth operational coordination.

The ideal candidate will have experience in tool hire, logistics, or a related field, showcasing excellent communication and organisational skills, as well as a positive attitude.

The role offers a competitive salary, enhanced pension, and various employee benefits such as free tool hire and social events.

Qualifications

• Proven track record in tool hire, plant hire, or logistics.
• Excellent communication and interpersonal abilities.
• Good IT and administration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Managing the day-to-day operation of the hire desk.
• Handling customer enquiries and hire bookings.
• Coordinating deliveries and equipment availability.
• Building strong customer relationships.
• Ensuring accurate processing of hires and invoices.

Skills

Customer-focused approach

Strong communication skills

Organisational skills

Problem-solving

Job description

The Hireman is seeking a Hire Desk Manager for its Croydon depot. This individual will oversee the daily running of the hire desk, ensuring top-notch customer service and smooth operational coordination.

The ideal candidate will have experience in tool hire, logistics, or a related field, showcasing excellent communication and organisational skills, as well as a positive attitude.

The role offers a competitive salary, enhanced pension, and various employee benefits such as free tool hire and social events.