Autonomous Robotic Specialist

Russell's (Kirbymoorside) Ltd; Tuxford; Remote; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Specialist equipment

Workwear

Company pension

Life Assurance

Training provided

Job summary

Russells (Kirbymoorside) Ltd seeks an Autonomous Robotic Mower Specialist to manage the full customer journey from site survey to installation and aftersales support. The role covers the Southern trading territory and combines technical work with customer service and sales.

You will survey sites, specify the best robotic mowing solution, prepare quotations, install and commission systems, and provide handover and ongoing support to ensure customer satisfaction.

Qualifications

• Experience with robotic mowers, groundcare machinery or related equipment.
• Strong mechanical and technical problem-solving skills.
• Willingness to perform outdoor, on-site installation work and travel.
• Full UK driving licence; daily travel within Southern trading territory.

Responsibilities

• Respond to customer enquiries and build relationships with domestic and commercial customers.
• Conduct detailed site surveys and assess lawn size, terrain, access and power needs.
• Recommend suitable robotic mower solutions and installation approaches.
• Prepare accurate quotations and explain proposed solutions and costs.

Skills

Robotic mowers experience

Groundcare machinery

Garden machinery

Agricultural equipment

Electrical installation

Technical field

Job description

Russells is one of the UK's leading dealers of professional Groundcare machinery, supporting customers with high-quality equipment, parts and service.

We are recruiting an Autonomous Robotic Mower Specialist to manage the complete customer journey for our robotic mowing solutions. From the first site survey and tailored quotation through to sale, installation, handover and ongoing aftersales support, you will ensure every customer receives the right solution and an excellent standard of service. This role will cover our Southern trading territory.

About Russells (Kirbymoorside) LTD:

Russells is a family business with a proud heritage of serving and supporting farming, groundcare and rural communities for more than 100 years. Today, the business operates a network of agricultural and groundcare depots and represents a broad portfolio of industry-leading machinery brands. With customer care at the heart of everything we do, our experienced teams provide expert advice, quality machinery, parts and dependable service support. Joining Russells means becoming part of a well-established, forward-thinking business that values technical expertise, strong customer relationships and outstanding aftersales care.

Key Responsibilities:

• Respond to customer enquiries and build trusted relationships with domestic and commercial customers.
• Carry out detailed site surveys, assessing lawn size, terrain, access, obstacles, gradients, connectivity and power requirements.
• Recommend the most suitable robotic mower, accessories and installation approach for each site.
• Prepare accurate, professional quotations and clearly explain the proposed solution, costs and benefits.
• Manage the sales process from initial enquiry through to order confirmation.
• Install, configure and commission autonomous robotic mowers, including boundary, wireless or satellite-guided systems where applicable.
• Set up operating schedules, zones, apps and connectivity, and test each installation thoroughly.
• Provide clear customer handovers, including safe operation, routine maintenance and troubleshooting guidance.
• Deliver responsive aftersales support, diagnostics, servicing and repairs both remotely and on site.
• Maintain accurate records of surveys, quotations, sales, installations, service visits and parts used.
• Keep up to date with product developments, software updates and manufacturer training.
• Work safely, professionally and tidily while representing the business at customer premises.

About You:

• Experience with robotic mowers, groundcare machinery, garden machinery, agricultural equipment, electrical installation or a related technical field.
• Strong practical, mechanical and technical problem-solving skills.
• Confident using mobile apps, diagnostic tools and connected technology.
• A consultative sales approach with the ability to understand customer needs and explain technical information clearly.
• Excellent organisation and attention to detail, with the ability to manage appointments and follow-up activity independently.
• A professional, reliable and customer-focused manner.
• Willingness to work outdoors in varying weather conditions and undertake physical installation work.
• A full UK driving licence. Daily travel around our trading territory will be required.
• Previous sales or field-service experience would be an advantage.
• Competitive salary with performance-related earning potential.
• Company vehicle, specialist equipment and workwear.
• Product and manufacturer training can be provided for the right candidate.
• The opportunity to become a recognised specialist in a fast-growing area of groundcare technology.
• A varied role combining technical work, customer service and sales.
• Supportive working environment with opportunities for development
• Company pension
• Life Assurance