Robotic Workshop Technician

Barrus Ltd.; Bicester; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Barrus Ltd. is seeking a Robotic Workshop Technician to join our Outdoor Division in a full-time, permanent role in the United Kingdom.

You will diagnose, service and repair robotic mower products, provide technical support to dealers and end users, and participate in training and product development activities. The role requires strong fault-finding skills, experience with mechanical/electrical systems, and a valid UK driving license.

Qualifications

• Strong technical background with fault-finding and diagnostic skills across mechanical and electrical systems.
• Experience servicing and repairing machinery or equipment.
• Excellent communication and customer service skills; driving licence required.

Responsibilities

• Diagnose, service and repair robotic mower products.
• Provide technical support to dealers and end users via telephone, email and online platforms.
• Carry out warranty assessments and fault investigations.
• Support robotic mower installations and provide technical guidance to customers and dealers.
• Deliver product and technical training to dealers and distribution partners.
• Work closely with manufacturers on product testing, technical issues and new product introductions.
• Attend trade shows, dealer events and exhibitions, representing Barrus and demonstrating our products.
• Build strong relationships across our dealer network to ensure excellent customer service and technical capability.

Skills

Fault-finding

Customer service

Training delivery

Mechanical/electrical troubleshooting

Job description

Type: Full-Time, Permanent

Closing Date: Friday 30th October 2026

Join the Future of Lawn & Garden Technology

Barrus is a leading distributor of premium outdoor power equipment and innovative robotic mowing solutions. As demand for robotic technology continues to grow, we are looking for a skilled and enthusiastic Robotic Workshop Technician to join our Outdoor Division.

This is an exciting opportunity for an experienced technician who enjoys problem-solving, working with cutting-edge technology, and building strong relationships with customers and dealers. You will play a key role in supporting our robotic mower product range through technical support, repairs, installations, dealer training, and product development activities.

What You’ll Be Doing

In this varied and hands-on role, you will:

• Diagnose, service and repair robotic mower products.
• Provide technical support to dealers and end users via telephone, email and online support platforms.
• Carry out warranty assessments and fault investigations.
• Support robotic mower installations and provide technical guidance to customers and dealers.
• Deliver product and technical training to dealers and distribution partners.
• Work closely with manufacturers on product testing, technical issues and new product introductions.
• Attend trade shows, dealer events and exhibitions, representing Barrus and demonstrating our products.
• Build strong relationships across our dealer network to ensure excellent customer service and technical capability.

What We’re Looking For

We are seeking someone with a strong technical background who is passionate about delivering outstanding customer support.

You will ideally have:

• Experience in the lawn and garden machinery sector or a related mechanical/electrical engineering environment.
• Strong fault-finding and diagnostic skills covering both mechanical and electrical systems.
• Experience servicing and repairing machinery or equipment.
• Excellent communication and customer service skills.
• The confidence to provide technical advice and deliver training.
• Good organisational skills and the ability to manage multiple priorities.
• A proactive and solution-focused approach.
• A full UK driving licence.

Experience with robotic mower technology would be advantageous, but we also welcome applications from candidates with transferable engineering skills and a willingness to learn.

If you’re looking for a role that combines technology, engineering, customer interaction and problem-solving, help shape the future of robotic mowing technology with us.