Automotive Services Specialist

Halfords; Ebford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading automotive retailer in Ebford is seeking an Automotive Sales Specialist to drive referrals and ensure customers receive complete motoring solutions. The ideal candidate is experienced in consumer sales, knowledgeable about motoring products, and possesses strong communication skills. This role offers substantial employee discounts and various benefits.

Benefits

Store discount of 25% off most products

Employee discount up to 50% off garage bills

Discounts on various services

Employee wellness programme

Trade Price Bike Scheme

Life Assurance

Uniform provided

Sharesave scheme

Cycle to Work scheme

Wagestream financial planning app

Health Cash Plan

Qualifications

• Experience in a consumer sales environment.
• A keen interest in or experience of working with motoring products/services.
• Great communication skills, able to explain services in simple terms.
• Comfortable working to sales targets.
• Enthusiastic, proactive, and focused on customer satisfaction.

Responsibilities

• Be the link between our stores, autocentres, and mobile experts to drive referrals and deliver complete motoring solutions.
• Recommend the right solution for the customer.
• Build relationships and work closely with colleagues to deliver a seamless customer experience.

Skills

Sales experience

Motoring products knowledge

Communication skills

Target-oriented

Customer satisfaction focus

Job description

Overview

Do you have a background in sales and a passion for all things motoring? At Halfords, we don't just sell products - we keep Britain moving. We're looking for a motivated Automotive Sales Specialist to join our team and help customers get the very best from their vehicles. A confident and proactive salesperson, you'll be the link between our stores, autocentres, and mobile experts - driving referrals to ensure our customers receive complete motoring solutions, whether that's tyres, MOTs, servicing, or repairs. Recommending the right solution for the customer is what this role is all about, whether we can fix it in the car park, at our local Autocentre or by arranging for our Halfords Mobile Experts to fix it at the customer's home or work. Brilliant at building relationships, you'll work closely with colleagues in our Autocentre and our Halfords Mobile Expert teams to deliver a seamless customer experience.

Responsibilities

• Be the link between our stores, autocentres, and mobile experts to drive referrals and deliver complete motoring solutions (tyres, MOTs, servicing, or repairs).
• Recommend the right solution for the customer, whether in the car park, at a local Autocentre, or by arranging for Halfords Mobile Experts to fix it at the customer's home or work.
• Build relationships and work closely with colleagues in our Autocentre and Halfords Mobile Expert teams to deliver a seamless customer experience.

Requirements

• Experience in a consumer sales environment.
• A keen interest in or experience of working with motoring products/services.
• Great communication skills, able to explain services in simple terms.
• Comfortable working to sales targets.
• Enthusiastic, proactive, and focused on customer satisfaction.

Benefits

• Store discount, with 25% off most products across Halfords and Tredz.
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre.
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies.
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more.
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week.
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced.
• Life Assurance.
• Uniform.
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount.
• Cycle to Work scheme.
• Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future.
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services.

We are the UK and Ireland's leading retailer of automotive and cycling products and one of the UK's leading MOT, car service, brakes, repairs and tyres specialists. Join us and be part of our success story in getting the nation safely back on the move.