Automotive Service Centre Manager

HR GO Group

Doncaster

Hybrid

GBP 35,000 - 40,000

Full time

23 hours ago

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Benefits offered by this job

Company pen sion

Life assurance

Employee discounts

Free on-site parking

Job summary

HRGO Recruitment are seeking an experienced Automotive Service Centre Manager to take responsibility for the day-to-day running of an automotive service centre in Doncaster. You will lead a busy garage, drive performance, develop a team and maximise sales and profitability.

This is a hands-on management role, not a general retail position. You will ensure efficient operations, excellent customer service and targets are consistently achieved, while maintaining stock, safety and high standards of

Qualifications

Experience managing an automotive garage, workshop, fast-fit centre or automotive aftersales environment.
Proven ability to lead a team and drive performance.
Strong track record of achieving sales targets and KPIs.
Excellent customer service and complaint-handling skills.

Responsibilities

Manage day-to-day operations of the automotive service centre.
Drive sales of automotive products and services to achieve targets and KPIs.
Lead, motivate and develop the team to maximise performance.
Ensure customers receive excellent service and resolve complaints effectively.
Monitor centre performance and identify opportunities to increase revenue.
Recruit, interview and onboard employees; identify training needs.

Skills

Automotive management

Team leadership

Sales targets

Customer service

Staff training

Job description

Automotive Service Centre Manager

Job Reference: MDOCT26

Automotive Doncaster, South Yorkshire £35000 - £40000 per annum Permanent

Location: Doncaster
Salary: £35,000-£40,000 basic per annum + monthly bonus
Hours: Full-time, permanent

Are you an experienced Automotive Service Centre Manager who knows how to drive performance, lead a team and deliver outstanding customer service?

HRGO Recruitment are looking for an experienced Automotive Service Centre Manager to take responsibility for the day-to-day running of an automotive service centre.

This is an opportunity for an ambitious Garage Manager, Workshop Manager, Fast-Fit Centre Manager or Automotive Aftersales Manager who wants to take ownership of centre performance, develop a team and maximise sales and profitability.

This is a hands-on automotive management role, not a general retail management position. You'll be responsible for ensuring the centre operates efficiently, customers receive excellent service and the team consistently achieves its targets.

If you're commercially minded, understand automotive operations and have a proven track record of managing a garage, workshop or fast-fit centre, we'd love to hear from you.

What's in it for you?

£35,000-£40,000 basic salary, depending on experience
Monthly performance-related bonus
Company pension
Life assurance
Employee discounts on products and services
Retail discounts across high street and online retailers
Employee assistance and wellbeing support
Financial advice and health services
Career development and progression opportunities
In-house and external training opportunities
Company uniform, including safety boots
20 days' annual leave plus statutory holidays
Access to earned pay
Free on-site parking

What will you be doing?

You'll take responsibility for the centre's overall performance, ensuring operational standards, customer service and commercial targets are consistently achieved.

Your main responsibilities will include:

Managing the day-to-day operations of the automotive service centre
Driving sales of automotive products and services to achieve targets and KPIs
Leading, motivating and developing the team to maximise performance
Ensuring customers receive excellent service and resolving complaints effectively
Monitoring centre performance and identifying opportunities to increase revenue
Recruiting, interviewing and onboarding employees
Identifying training needs and supporting employee development
Ensuring compliance with company policies, procedures and health and safety requirements
Maintaining stock control and ensuring accurate stock management
Maintaining high standards of cleanliness, presentation and equipment maintenance
Liaising with senior management and other departments
Supporting other centres when required
Ensuring the centre operates efficiently and delivers a consistently high standard of service

What we're looking for

We're looking for a confident, commercially minded automotive professional who understands how to run a successful service operation and get the best out of a team.

You'll ideally have:

Previous management experience within an automotive garage, workshop, fast-fit centre or automotive aftersales environment
Experience managing a team and overseeing day-to-day operations
A proven track record of achieving sales targets and KPIs
Strong commercial awareness and the ability to drive revenue and profitability
Excellent customer service and complaint-handling skills
Experience recruiting, training and developing employees
Knowledge of health and safety, compliance and stock control
Strong leadership, communication and organisational skills
A proactive, hands-on approach to managing performance and maintaining standards

Previous automotive management experience is essential. Candidates from general retail or non-automotive management backgrounds will not be suitable for this position.

Which backgrounds could suit this role?

We're particularly interested in candidates with experience in:

You don't necessarily need to have held the exact same job title. If you're currently managing a garage, workshop or fast-fit operation and have the commercial and leadership skills to run a successful centre, your experience could be a great fit.

Ready for your next challenge?

If you're an experienced automotive manager looking for your next opportunity, this is your chance to take ownership of a service centre, lead a team and earn £35,000-£40,000 plus a monthly bonus.