Automotive Service Centre Manager

HR GO Recruitment; Doncaster; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Monthly bonus

Company pension

Life assurance

Employee discounts

Retail discounts

Job summary

HRGO Recruitment is seeking an experienced Automotive Service Centre Manager to take responsibility for the day-to-day running of an automotive service centre.

You'll lead a team, drive performance, achieve KPIs and ensure excellent customer service while maximise sales and profitability. The role offers £35,000-£40,000 basic per annum plus a monthly bonus, plus pension, life assurance, discounts and training opportunities.

Qualifications

• Experience leading automotive service operations.
• Proven track record of meeting sales targets and KPIs.
• Strong customer service and complaint handling skills.

Responsibilities

• Managing the day-to-day operations of the automotive service centre.
• Driving sales of automotive products and services to achieve targets and KPIs.
• Leading, motivating and developing the team to maximise performance.
• Ensuring customers receive excellent service and resolving complaints effectively.
• Monitoring centre performance and identifying opportunities to increase revenue.
• Recruiting, interviewing and onboarding employees.
• Maintaining stock control and ensuring accurate stock management.
• Ensuring the centre operates efficiently and delivers a high standard of service.

Skills

Team leadership

Sales targets

Customer service

Operational management

Job description

Salary: £35,000-£40,000 basic per annum + monthly bonus

Hours: Full-time, permanent

Are you an experienced Automotive Service Centre Manager who knows how to drive performance, lead a team and deliver outstanding customer service?

HRGO Recruitment are looking for an experienced

Automotive Service Centre Manager to take responsibility for the day-to-day running of an automotive service centre.

This is an opportunity for an ambitious

Garage Manager, Workshop Manager, Fast-Fit Centre Manager or Automotive Aftersales Manager who wants to take ownership of centre performance, develop a team and maximise sales and profitability.

This is a hands-on automotive management role, not a general retail management position. You'll be responsible for ensuring the centre operates efficiently, customers receive excellent service and the team consistently achieves its targets.

If you're commercially minded, understand automotive operations and have a proven track record of managing a garage, workshop or fast-fit centre, we'd love to hear from you.

What's in it for you?

Monthly performance-related bonus

Company pension

Life assurance

Employee discounts on products and services

Retail discounts across high street and online retailers

Employee assistance and wellbeing support

Financial advice and health services

Career development and progression opportunities

In-house and external training opportunities

Company uniform, including safety boots

20 days' annual leave plus statutory holidays

Access to earned pay

Free on-site parking

What will you be doing?

You'll take responsibility for the centre's overall performance, ensuring operational standards, customer service and commercial targets are consistently achieved.

Your main responsibilities will include:

Managing the day-to-day operations of the automotive service centre

Driving sales of automotive products and services to achieve targets and KPIs

Leading, motivating and developing the team to maximise performance

Ensuring customers receive excellent service and resolving complaints effectively

Monitoring centre performance and identifying opportunities to increase revenue

Recruiting, interviewing and onboarding employees

Identifying training needs and supporting employee development

Ensuring compliance with company policies, procedures and health and safety requirements

Maintaining stock control and ensuring accurate stock management

Maintaining high standards of cleanliness, presentation and equipment maintenance

Liaising with senior management and other departments

Supporting other centres when required

Ensuring the centre operates efficiently and delivers a consistently high standard of service

What we're looking for

We’re looking for a confident, commercially minded automotive professional who understands how to run a successful service operation and get the best out of a team.

You’ll ideally have:

Previous management experience within an

automotive garage, workshop, fast-fit centre or automotive aftersales environment

Experience managing a team and overseeing day-to-day operations

A proven track record of achieving sales targets and KPIs

Strong commercial awareness and the ability to drive revenue and profitability

Excellent customer service and complaint-handling skills

Experience recruiting, training and developing employees

Knowledge of health and safety, compliance and stock control

Strong leadership, communication and organisational skills

A proactive, hands-on approach to managing performance and maintaining standards

Previous automotive management experience is essential. Candidates from general retail or non-automotive management backgrounds will not be suitable for this position.

Which backgrounds could suit this role?

We’re particularly interested in candidates with experience in:

Automotive Service Centres | Fast-Fit Centres | Garages | Workshops | Automotive Aftersales | Tyre and Exhaust Centres | Vehicle Servicing and Repairs

You don’t necessarily need to have held the exact same job title. If you’re currently managing a garage, workshop or fast-fit operation and have the commercial and leadership skills to run a successful centre, your experience could be a great fit.

Ready for your next challenge?

If you’re an experienced automotive manager looking for your next opportunity, this is your chance to take ownership of a service centre, lead a team and earn £35,000-£40,000 plus a monthly bonus.